Process Optimization Intern

In this position, you’ll work closely with the operations team and participate in process optimization, internal innovation projects and follow up on progress towards strategic goals. 

Responsibilities:

  • Support colleagues delivering internal projects
  • Analyze, document, and improve business processes
  • Participate in internal projects and innovation initiatives
  • Develop and maintain reports (GSHEET, ad-hoc PPT)
  • Enhance workflows and operational systems
  • Facilitate collaboration between different teams
  • Follow up on business requirements for data warehouse and PBI report development
  • As a business analyst, take part in the development of our in-house web application
  • Utilize our knowledge and task management tools (e.g. ClickUp, Wikipedia) 
  • Support and help innovate Hiflylabs’s operational processes
  • Efficiently overview and manage workflows
  • Create reference materials based on delivered projects
  • Monitor data accuracy in reports

Requirements:

  • Availability of at least 20 hours per week
  • Master's degree in progress
  • Strong organizational and communication skills
  • Technical affinity and system-oriented mindset
  • Process-oriented thinking
  • Fluent in English, both spoken and written
  • Proactive in finding solutions and creative problem-solving skills
  • Attention to details
  • Sense of humor

Nice to have:

  • Relevant work experience in similar positions
  • Member/leader in student organization during studies
  • Experience with project management methodologies (e.g., Agile, Scrum) 
  • Eagerness to learn SQL, Google script, PBI, database architecture systems, or dbt
  • Economics/management background

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