Process Excellence Advisor III

AI overview

Drive medium- to large-scale process improvement initiatives across departments while acting as a subject matter expert and facilitating collaboration to enhance organizational efficiency.

We have an exciting opportunity to join the Alliance as a Process Excellence Advisor III in the Operational Excellence Department. 

WHAT YOU'LL BE RESPONSIBLE FOR

Reporting to the Process Excellence Manager, this position will lead, support, and consult on the planning and execution of medium- to large-scale process improvement engagements in collaboration with organizational partners. You will also serve as a process improvement resource, subject matter expert, trainer, and coach for organizational business partners and Process Excellence Advisor I/IIs and support Business Process Management (BPM) objectives through participation in the development of process architecture and metrics.

ABOUT THE TEAM

The Process Excellence team supports the Alliance in implementing its work most effectively and efficiently. We do this by supporting the organization to achieve its mission, measuring performance, facilitating process improvement, and ensuring sound project execution. We collaborate with departments to improve processes that are inefficient or ineffective. We also manage the Process Architecture and the organization's performance measurement system. 

THE IDEAL CANDIDATE 

  • Is experienced in process improvement principles, methodologies, and best practices, with the ability to apply these concepts to complex systems and processes in a clear and digestible way
  • Holds a Lean Six Sigma Black Belt, Master Black Belt, or similar accreditation in process improvement
  • Demonstrates strong interpersonal skills and an open communication approach when engaging with and collaborating across cross-functional departments  
  • Has strong facilitation and elicitation skills and is successful in information discovery 
  • Is experienced in healthcare process improvement, including knowledge of Medi-Cal, Medicaid, and managed care systems, and working with regulatory oversight bodies such as DHCS

WHAT YOU'LL NEED TO BE SUCCESSFUL

To read the full position description and list of requirements click here

  • Knowledge of:
    • Process improvement principles, methodologies, best practices, and tools
    • The application of BPM principles and capabilities, including the development and application of measurement systems, process governance, and change management.
    • Research, analysis, and reporting methods
    • Project management principles, methodologies, and tools
    • The principles and practices of change management
  • Ability to:
    • Evaluate complex systems and processes by identifying measures or indicators of performance and the actions needed to improve or correct performance, relative to the goals of the system or process
    • Understand, interpret, explain, and apply policies and procedures
    • Plan, organize, and prioritize tasks, coordinate activities and projects, and adhere to timelines
    • Select and use appropriate methods when teaching new subjects
    • Demonstrate strong analytical skills to identify needed interventions and mitigate risk
  • Education and Experience:
    • Bachelor’s degree in Industrial Engineering, Organizational Development, Health Care Administration, or related field and five years of process improvement experience (a Master’s degree may substitute for two years of the required experience); or an equivalent combination of education and experience may be qualifying
    • Lean Six Sigma Black Belt accreditation or similar accreditation in process improvement

 

OTHER INFORMATION

  • We are in a hybrid work environment and we anticipate that the interview process will take place remotely via Microsoft Teams.
  • While some staff may work full telecommuting schedules, attendance at quarterly company-wide events or department meetings will be expected.
  • In-office or in-community presence may be required for some positions and is dependent on business need. Details about this can be reviewed during the interview process.

 

The full compensation range for this position is listed by location below. 

The actual compensation for this role will be determined by our compensation philosophy, analysis of the selected candidate's qualifications (direct or transferrable experience related to the position, education or training), as well as other factors (internal equity, market factors, and geographic location).

 

 

Typical areas in Zone 1: Bay Area, Sacramento, Los Angeles area, San Diego area

Typical areas in Zone 2: Fresno area, Bakersfield, Central Valley (with the exception of Sacramento), Eastern California, Eureka area

 

 

Zone 1 (Monterey, San Benito and Santa Cruz)
$94,299$150,883 USD
Zone 2 (Mariposa and Merced)
$85,813$137,301 USD
Zone 3 (National)
$80,156$128,252 USD

 

OUR BENEFITS

  • Medical, Dental and Vision Plans
  • Ample Paid Time Off
  • 12 Paid Holidays per year
  • 401(a) Retirement Plan
  • 457 Deferred Compensation Plan
  • Robust Health and Wellness Program
  • Onsite EV Charging Stations
  • And many more

ABOUT US

We are a group of over 500 dedicated employees, committed to our mission of providing accessible, quality health care that is guided by local innovation. We feel that our work is bigger than ourselves. We leave work each day knowing that we made a difference in the community around us. 

The Alliance is an equal employment opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We are an E-Verify participating employer

Join us at Central California Alliance for Health (the Alliance) is an award-winning regional Medi-Cal managed care plan that provides health insurance for children, adults, seniors and people with disabilities in Mariposa, Merced, San Benito and Santa Cruz counties. We currently serve more than 418,000 members. To learn more about us, take a look at our Fact Sheet.


At this time the Alliance does not provide any type of sponsorship. Applicants must be currently authorized to work in the United States on a full-time, ongoing basis without current or future needs for any type of employer supported or provided sponsorship.

Perks & Benefits Extracted with AI

  • Health Insurance: Medical, Dental and Vision Plans
  • Onsite EV charging stations: Onsite EV Charging Stations
  • Paid Time Off: 12 Paid Holidays per year
  • Wellness Stipend: Robust Health and Wellness Program

Who We Are Central California Alliance for Health (the Alliance) is an award-winning regional Medi-Cal managed care plan that provides health insurance for children, adults, seniors and people with disabilities in Mariposa, Merced, San Benito and Santa Cruz counties. We currently serve more than 418,000 members. Founded in 1996, the Alliance was established to improve access to health care for lower income residents. We have pursued this mission by linking members to primary care physicians and clinics who assist in managing their care. To learn more about us, take a look at our Fact Sheet.   Our Culture We are a group of over 500 dedicated employees, committed to our mission of providing accessible, quality health care that is guided by local innovation. We feel that our work is bigger than ourselves. We leave work each day knowing that we made a difference in the community around us.  Guided by our values of Improvement, Integrity, Collaboration and Equity, we strive to fulfill our vision of “Healthy people. Healthy communities.” This focus includes finding innovative solutions that lead to better health outcomes. Come join us!   Career Growth and Advancement We support career development through promotional opportunities in a growing, financially stable organization. Get on-the-job-training and gain experience in an exemplary managed care model. To further support your career journey, we offer full access to LinkedIn Learning and annual tuition reimbursement.   Support for Your Health and Wellness We believe in supporting the whole person and offer a comprehensive benefits package that includes medical, dental and vision coverage for you and your dependents. Learn more about our benefits in this comprehensive guide. In addition to 12 paid holidays per year, we provide ample paid time off. We recognize the importance of work-life balance, so we offer flexible scheduling and extra support when you need it most. To promote health and wellness, we provide reimbursements for gyms and online fitness classes. Your financial future is important to us. The Alliance contributes 10% of your salary to a defined contribution 401(a) plan after one year of employment. We also provide you with an opportunity to save voluntarily via our 457 retirement savings plan.   Equal Opportunity At the Alliance, one of our values is that of Equity. We consciously work toward eliminating disparity through inclusion and justice. With that, it's our belief that all people are entitled to equal employment opportunities, and the Alliance is committed to compliance with all applicable laws providing equal employment opportunities. The Alliance is proud to be an equal employment opportunity employer where we cultivate belonging, nurture inclusion and value diversity to create collaborative and innovative teams. We assure equal treatment in the administration of employment decisions including recruitment, selection, hiring and compensation and applicants will receive consideration for employment on the basis of merit, experience and other applicable work-related criteria, without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, age, physical disability, mental disability, legally protected medical condition, genetic characteristics, genetic information, marital status, domestic partner status, family care status, sex (including pregnancy, childbirth breastfeeding and/or related medical conditions), sexual orientation, gender, gender identify, gender expression, political activities or affiliations, military or veteran status or any other characteristic protected by federal, state or local laws. We encourage all people from all backgrounds to apply. Come join us and find out the positive impact you can have in helping us carry out our mission. The Alliance is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the Talent Acquisition team at [email protected] or call the Alliance at 831-430-5500.   Get to Know Us Follow us on LinkedIn to stay up-to-date with new opportunities and to learn more about what it’s like to be a member of our team. To learn more about our culture and what our current and former employees say, check out our Glassdoor page. See how we connect with our members by visiting our Facebook page. Learn about our mission, vision and values.     Frequently Asked Questions Can the Alliance sponsor my visa? At this time the Alliance does not provide any type of sponsorship. Applicants must be currently authorized to work in the United States at the time of application and hire on a full-time, ongoing basis without current or future needs for any type of employer supported or provided sponsorship. As required by federal law, all newly hired employees must be able to provide evidence of eligibility to work in the United States. Acceptable forms of identification can be found on the www.uscis.gov website. What happens after I send in my application? We look at each and every resume and application that we receive. A Recruiter will review your resume and qualifications against the position description for the job that you applied to. We'll get you updates as soon as we can about the status of your application. Once we have your resume on file, we'll also keep you in mind for other positions and may reach out with other opportunities that you might be interested in. What are those temporary jobs that you have listed? Sometimes we have temporary (temp) positions that we hire in addition to our regular positions. The temp positions typically have a set start and end date but can change based on the business need. Usually the temp positions are covering an employee's leave of absence, or are working on a special project. We have all of our temp employees get signed up with a local temporary staffing agency while they are on an assignment with us. The temp positions can be a great way to check out the Alliance and learn more about the work that we do.    

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