Printer SME is responsible for driving efficiency, automation, and innovation in enterprise print environments. This role focuses on optimizing print infrastructure, reducing physical printer footprint, enabling cloud-based printing, and supporting cost-effective Managed Print Services (MPS) operations.
Key Responsibilities:
Technical Ownership
o Provide expert-level support for printer hardware (HP, Canon) and print management platforms (e.g., LRS, uniFLOW).
o Lead automation initiatives for driver deployment, firmware updates, and print queue management.
Optimization & Strategy
o Analyze print usage to reduce device count and consolidate infrastructure.
o Implement cost-saving measures through usage analytics, secure printing, and policy enforcement.
Cloud & Modernization
o Drive adoption of cloud printing solutions (e.g., Microsoft Universal Print).
o Support hybrid work models with secure, location-agnostic print capabilities.
Vendor & Lifecycle Management
o Coordinate with OEMs and service providers for device provisioning, maintenance, and SLA adherence.
o Manage toner supply workflows and ensure alignment with sustainability goals
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