About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Principal UX Engineer

Location: Poland; Remote

Experience: Senior

Job Function: Engineering

Employment Type: Full-Time

Industry: Computer & Network Security

ABOUT THE POSITION

We are seeking an experienced Principal UX Engineer / Head of UX to lead the end-to-end user experience strategy across our entire product portfolio. This role blends strategic leadership, hands-on UX excellence, and cross-functional coordination. You will drive consistency across

multiple products with cloud, on-prem, and hybrid deployment models while ensuring intuitive, high-quality user experiences.

This is a remote position based out of Poland and will be engaged through a third-party employment provider. Applicants must hold a valid Right to Work in Poland.

RESPONSIBILITIES

UX Strategy & Leadership
- Develop and own the holistic UX vision and strategy for a complex multi-product ecosystem.
- Establish UX principles, design standards, and governance models.
- Champion human-centered design and advocate for UX at all organizational levels.
Design System & Cross-Product Consistency
- Lead the creation and adoption of a scalable design system.
- Ensure UX consistency across products, platforms, and deployment environments.
- Align design standards with technical feasibility and engineering constraints.
Execution & Delivery
- Oversee research, journey mapping, prototyping, and usability testing.
- Collaborate with cross-functional teams to create intuitive interaction models.
- Review designs and implemented UI to maintain quality standards.
- Lead UX architecture decisions involving navigation, workflow, and information structure.
Leadership & Collaboration
- Mentor UX designers, engineers, and researchers.
- Facilitate cross-team workshops to drive alignment.
- Support product planning through UX insights and impact assessments.
User Advocacy & Research
- Promote data-driven decision-making through research and analytics.
- Share user insights and establish UX KPIs.

SKILLS AND QUALIFICATIONS

Required
- 8+ years of experience in UX or interaction design.
- Experience leading UX efforts across multiple complex products.
- Ability to drive consistent UX patterns across cloud/on-prem/hybrid deployments.
- Strong portfolio showing system-level design thinking.
- Familiarity with front-end engineering concepts.
- Excellent cross-functional communication skills.
Preferred
- Experience in enterprise or complex technical product environments.
- Background in building or scaling a design system.
- Knowledge of accessibility standards.
- Leadership or mentorship experience.

Success Metrics

- Improved usability and consistency across the portfolio.
- Adoption of unified design systems and UX governance.
- Enhanced UX KPIs such as user satisfaction and task completion.
- Reduced UI rework and improved delivery efficiency.
- Strong cross-functional alignment around UX.

#LI-NA1

Compensation

Salary will be commensurate with experience. 

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. 

Here are just some of the initiatives that make our culture special:  

Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
Comprehensive benefit coverage globally.
Generous paid parental leave globally.
Competitive time off globally.
Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
The Keyfactor Alliance Program to support DEIB efforts.
Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
Monthly Talent development and Cross Functional meetings to support professional development.
Regular All Hands meetings – followed by group gatherings.

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:  

Trust is paramount.  

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.  

Customers are core.  

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.  

Innovation never stops, it only accelerates.  

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.  

We deliver with agility.   

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.  

United by respect.   

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.  

Teams make “it” happen.  

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.  

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities. 

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via [email protected] and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.

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