Principal Solutions Engineer

Company Overview

Valimail is a fast growing, venture funded startup and the leader in Email Authentication as a Service. Here is your chance to get in on the ground floor at an important technology innovator and to help build a major business service category. We have built a revolutionary platform on top of open standards — DMARC, DKIM, and SPF — for the first time it makes it possible for any organization to protect itself against email impersonation. Valimail pioneered the notion of automated email authentication, with innovative components like our DNS-based Authenticator (including our patented Instant SPF). We’re committed to building a more trusted email ecosystem.

Frequently cited statistics show that women and underrepresented classes will only apply to roles if they feel they meet 100% of the qualifications. At Valimail, we encourage you to break through that statistic. Roles evolve over time, especially with innovation, and you may be just the person we need in the future. NO ONE ever meets 100% of the qualifications. We hope you're open to learning new skills in order to grow with us. Make our team, your team!

Position Overview

As a Principal Solutions Engineer at Valimail, you will play a critical role at the intersection of technical pre-sales and customer advocacy. You'll partner with Sales, Product, and Account Management teams to demonstrate how our cutting-edge email security solutions solve real-world threats and enhance organizational resilience. Acting as both a trusted advisor and technical champion, you will engage deeply with prospects and customers to ensure long-term satisfaction and success throughout the buyer and user journey. This is a high-impact, customer-facing role suited for a strategic thinker with strong technical acumen and excellent communication skills. Candidates must reside in and work in alignment to Central Time or Eastern Time to be considered for the role. 

What You'll Be Doing

• Serve as a primary technical resource supporting new logo, expansion and renewal sales cycles
• Conduct tailored product demos, domain analyses, and technical deep-dives that showcase the value of our email security platform to prospective customers
• Collaborate closely with Account Management and Product to relay customer feedback and advocate for features and enhancements that improve user experience and adoption
• Develop and deliver technical documentation content to support customer onboarding and education as well as Sales team onboarding and continuing education on the product and the competitive landscape
• Contribute to industry events, webinars, and public-facing thought leadership in partnership with the Marketing and Advocacy teams
• Act as a subject matter expert (SME) on DMARC and other authentication technologies, threat trends, and integration strategies across complex enterprise environments
• Serve as a key company contact for security-related inquiries, including completing security questionnaires for potential clients and partners. Collaborate with internal teams to support current security certifications and pursue future ones like FedRamp renewals.

About You

• 7+ years in a customer-facing technical role (e.g., Solutions Engineer, Sales Engineer, or Technical Account Manager), preferably in cybersecurity or SaaS
• Deep understanding of email security technologies (e.g., SPF, DKIM, DMARC, phishing protection, secure email gateways, DNS) and modern threat landscapes
• Exceptional communication and presentation skills, with the ability to explain technical concepts to both technical and non-technical audiences
• Proven track record of working collaboratively with Sales, Product, and Customer Success teams
• Experience engaging with enterprise customers, including conducting POCs and managing complex security evaluations
• Passion for customer advocacy and an instinct for identifying opportunities to create value across the customer lifecycle
• Bachelor's degree in Computer Science, Information Security, or a related technical field (or equivalent experience)
• Reside in a Central Time or Eastern Time location

Bonus Points

• Nice to have: fluency in Spanish

Who We Are

Valimail is the global leader in zero-trust email security. The company's full line of cloud-native solutions authenticate sender identity to stop phishing, protect brands, and ensure compliance; they are used by organizations ranging from neighborhood shops to some of the world's largest organizations, including Uber, Splunk, Yelp, Mercedes Benz USA, and the U.S. Federal Aviation Administration. Valimail is the fastest-growing DMARC solution with the largest global market share and is the premier DMARC partner for Microsoft 365 environments. 

Valimail is an E-Verify Employer. For more information on E-Verify, review the posters here. 

Why Join Us?

• Competitive pay + a comprehensive benefits plan including health, dental, + vision coverage. The anticipated pay range for this role is $160,000 - $180,000 and includes a bonus up to $35,000, tied to team goals. 
• Remote First Company, you can work anywhere within the US
• Unlimited and flexible PTO. We believe balanced, happy, relaxed people do better work

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