Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.
Experience:
total 12+ yrs. of experience as ServiceNow Developer
Worked in ITSM, ITOM, CSM organizational structure.
Experience in implementing the following Core ITIL Process modules: Incident, Problem, Change, Service Catalog and CMDB
Prerequisite:
ServiceNow Design and Development experience
ITIL knowledge
ServiceNow System Admin Certification
ServiceNow Certified Application Developer
Written and verbal communication skills
Experience of working in multi-domain structure in ServiceNow
Responsibilities:
Work on major and complex development projects/enhancements for ServiceNow. Customizing the tool as per business requirements.
Handle troubleshooting tickets in ServiceNow. Design, prototype, implement, test, and deploy business rules, technical solutions such as client scripts, UI pages/actions/policies, ACLs and notifications, ServiceNow APIs, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS, development skills, such as HTML, CSS, Angular JS
Release management: Create and use update sets to move customizations between ServiceNow instances, peer review codes
Design and maintain a highly available and recoverable environment.
Design/manage ServiceNow architecture and Integrations.
Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
Write technical documentation : functional specifications, development instructions, design documentations.
Proactively keep ServiceNow certifications up to date
Mentor and share technical knowledge with service management team.
You will be required to work with Project managers, Process owners and other stakeholders.
Qualification:
Bachelor’s degree in Computer Science/IT or relevant work experience
Shift :
Evening shift - 5pm - 2am IST
Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alterahealth.com.
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