Principal, Software Engineer

POSITION DETAILS:

DEPARTMENT: Software Engineering
LOCATION: Remote, in Portugal
REPORTS TO: Manager, Software Engineering

POSITION SUMMARY:

As a Principal Software Engineer at Broadvoice, you will take a lead role in designing, developing, and optimizing our cloud communication platforms, with a focus on Node.js, Ruby on Rails, PostgreSQL, and TypeScript. You will work closely with cross-functional teams to shape and enhance our platform, ensuring it meets scalability, performance, and security requirements. Your expertise in building complex distributed systems will be critical in guiding the team toward best practices in software architecture, design patterns, and efficient development processes.

This is a high-impact role where you’ll mentor other engineers, contribute to strategic decisions, and lead the implementation of cutting-edge technologies to deliver innovative and reliable solutions for our customers.

YOUR DAY-TO-DAY:

• Lead the design and architecture of highly scalable and distributed systems, focusing on Node.js, Ruby on Rails, PostgreSQL, and TypeScript.
• Collaborate with product owners and other stakeholders to define software requirements and turn them into reliable, high-performance solutions.
• Drive end-to-end development of new features, from conception through deployment, while ensuring coding standards and best practices are followed.
• Optimize system performance and reliability, ensuring the platform meets all scalability and security requirements.
• Mentor and guide software engineers, providing technical leadership and fostering a culture of learning and collaboration.
• Conduct code reviews, troubleshooting, and performance tuning to maintain high code quality and system health.
• Work closely with DevOps and QA teams to ensure smooth deployment and continuous integration of features into the live system.
• Research and evaluate new technologies to continuously improve the development stack and apply modern tools and techniques to increase efficiency.

WHAT YOU BRING TO THE TEAM:

• Extensive experience in software development, with a focus on Node.js, Ruby on Rails, PostgreSQL, and TypeScript.
• Proven track record in architecting and developing large-scale, distributed systems in cloud-based environments.
• Strong understanding of database design and performance optimization, especially with PostgreSQL.
• Experience with front-end frameworks and building APIs (RESTful and GraphQL).
• Expertise in agile methodologies, test-driven development (TDD), and continuous integration/deployment (CI/CD) pipelines.
• Proficiency in containerization technologies such as Docker and orchestration platforms like Kubernetes is a plus.
• Demonstrated leadership abilities, with a passion for mentoring and growing engineering talent.
• Exceptional problem-solving skills and attention to detail, with the ability to multi-task and manage competing priorities.
• Experience with observability and monitoring tools, ensuring platform availability and reliability (Prometheus, Grafana, etc.).
• Solid understanding of cloud platforms, such as AWS, GCP, or Azure.

WHY BROADVOICE?

At Broadvoice, we believe in more than just work. We’re committed to creating an environment where you can grow, learn, and make an impact while enjoying a balanced and fulfilling life. At Broadvoice, you’re not just joining a company, you’re joining a place where our success is your success, and your potential has no limits.

Grow Your Career

Whether you’re interested in advancing technical skills, developing leadership acumen, or exploring new areas, we support your career journey with clear growth paths, access to learning resources, and mentorship.

Enjoy Flexibility

We know life happens outside of work. Our remote-first approach and focus on work-life harmony let you thrive in all areas of your life.

Community & Culture

Be part of a team that values diversity, inclusion, and a sense of belonging—where your contributions make a real difference.

Make an Impact

With us, your ideas are heard and your work is meaningful. As a member of our team, you’ll play a central role in building a more reliable and process-oriented infrastructure for Broadvoice’s future.

READY TO JOIN US?

Are you ready to join a passionate and talented team to build the future of Broadvoice?

If you’re a strategic thinker, a collaborative leader, and have a talent for driving impactful results, we’d love to meet you! Apply now to become part of a forward-thinking company that’s growing and empowering its people across all roles and departments.