Principal Software Engineer - Appian - Remote

Note:  we are unable to hire in every state 

***This role will be a Principal Appian Developer; Appian experience is required.***

Summary:  The Principal Appian Developer will serve as a design authority and capability multiplier for our Appian platform. This role is responsible not only for delivering high-complexity solutions, but for defining standards, enabling teams, and reducing dependency on external partners.   This is not a senior “feature developer” role. Success in this position is measured by how effectively the incumbent scales Appian capability across teams, not by how much work they personally complete.  

Key Responsibilities: “To simplify complexities for each customer.” 

•  Acts as a design authority for Appian solutions, guiding architecture and design decisions across applications.  
• Leads delivery of high-complexity Appian solutions, including case management, record-centric applications, integrations, and reporting.  
• Defines, evolves, and enforces Appian standards and patterns (data, records, interfaces, processes, reporting, performance).  
• Enable and mentor other Appian developers through reviews, guidance, and structured knowledge sharing  
• Reduces reliance on external vendors by building internal Appian self-sufficiency.  
• Ensures solutions adhere to platform guardrails, performance best practices, and security requirements.  
• Partners with product, business, and platform teams to align Appian solutions to business outcomes.  
• Influences Appian DevOps, deployment, and performance monitoring practices in collaboration with shared teams. 

Shared / Platform Responsibilities:  

Provide leadership input into:   

• Packaging and promotion readiness  
• CI/CD and automated testing strategy  
• Performance monitoring and tuning practices  
• Collaborate with platform, DevOps, and security teams to ensure Appian solutions scale safely and reliably  

Qualifications/Education/Certifications: 

Bachelor's degree from four-year College or university; plus six to eight years related experience and/or training; or equivalent combination of education and experience.  Prefer experience in Healthcare, PBM and/or ABM, workers’ compensation and/or insurance industry.  Requires a deep understanding of the application of Agile development methodology.    

Knowledge, Skills and Abilities: 

• Required experience:  

• 5+ years Appian development (end-to-end delivery in Appian Designer)  

• Designing/building Appian SAIL interfaces (complex forms, grids, UX patterns, validation, responsive layouts)  

• BPM / workflow (Process Models, subprocess patterns, process variables, timers, escalations, SLAs, exception handling)  

• Data: Record Types, data modeling, Record views/related actions, data sync patterns, query optimization  

• Integrations: Integration Objects, Connected Systems, Web APIs (REST/SOAP), authentication patterns (OAuth2/JWT/basic), error handling/retries  

• Strong understanding of SQL (selects, inserts/updates, joins, stored procedures/functions) and relational data modeling  

• Security design: groups/roles, object security, record-level security, least-privilege patterns, environment separation  

• Performance & scalability: query tuning, paging, async patterns, expression optimization, interface performance troubleshooting  

• Deployment & SDLC: packaging, environment promotion, versioning strategies, release management, automated testing approach  

• Demonstrated technical leadership: solution architecture, standards/governance, code reviews, mentoring, and leading delivery teams  

The following knowledge is not required, but is preferred:  

• Appian certification(s) (Associate / Lead / Senior / specific specialty as applicable)  

• Appian RPA and/or Process Mining  

• Appian plugin development / extensions (e.g., Connected Systems, component plugins) and familiarity with Java for extensions  

• Enterprise integration patterns (queues/events, middleware, iPaaS), and API lifecycle practices (versioning, contracts, observability)  

• CI/CD for Appian (automated deployments, pipeline integration, environment config management)  

• Testing tooling/strategy for Appian (automated regression approach, interface test patterns, API testing)  

• Authentication/SSO (SAML, OIDC) and enterprise security controls  

• Experience with MS SQL Server  

• Cloud infrastructure exposure (Appian Cloud operations concepts, networking basics, monitoring)  

• Familiarity with Agile delivery and working with product owners/BA teams on process discovery and iterative delivery  

• UI familiarity (helpful, not required): HTML/CSS, Bootstrap-style layout thinking, accessibility/usability practices  

Agile Competency Requirements: 

• Requires an understanding of the application of Agile development methodology.    
• Must be comfortable with change, close collaboration, and have conflict resolution skills. 
• Knowledge of or willingness to learn Agile / DevOps values. 
• Takes initiative and are passionate about what they do.    

Role-Based Competencies: 

• Shows Drive & Initiative 
• Collaboration & Teamwork 
• Delivers Quality Results Timely 
• Communicates Effectively 
• Job Knowledge & Skills 

 Physical Demands/Working Conditions: 

Duties are performed primarily in a home office setting utilizing computer equipment.  Travel to attend meetings and visit locations throughout the country may be required.  While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is frequently required to use hands.  The employee is occasionally required to stand and walk.  *** Job descriptions will be reviewed and are subject to changes of business necessity.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.