Principal Project Manager, Talent Insights

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Please complete the attached Internal Transfer Request Form and submit.  

반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.  

Please make sure to apply with your Coupang e-mail address.  

Job Overview

We are seeking a data-driven and strategic team member to join the Performance Excellence function, supporting HR and Recruiting. This role is responsible for analyzing complex data, surfacing trends and insights, and communicating key findings to senior stakeholders. The ideal candidate will be skilled in program management, comfortable working across multiple systems and data sets, and able to translate numbers into actionable recommendations—while ensuring data accuracy, compliance, and quality assurance through scalable practices.

Key Responsibilities

• Analyze HR and recruiting data to uncover trends, risks, and opportunities

• Build forecasts and scenario models to support organizational strategy

• Partner with internal Analytics team to create and maintain dashboards and data visualizations for non-technical audiences

• Track cross-functional initiatives that span HR, Recruiting, and Corporate teams

• Ensure data integrity through ongoing validation, quality checks, and Dive Deep processes. 

• Partner with system owners and data stewards to resolve discrepancies and maintain compliance standards

• Communicate complex data insights clearly and effectively to senior leadership

• Identify and escalate emerging issues with data-driven recommendations

• Raise flags and provide proactive recommendations to support decision-making

Qualifications

• 7–10 years of experience in HR analytics, recruiting operations, workforce planning, or a related field

• Strong understanding of corporate functions and organizational dynamics

• Proficiency in tools such as Excel, Tableau, Power BI, or similar platforms

• Strong storytelling and communication skills, particularly for executive audiences

• Ability to manage cross-functional projects or programs

• Understanding of quality assurance principles and experience applying quality control frameworks

• Comfortable working in fast-paced, ambiguous environments

• Experience analyzing HR, recruiting, or workforce-related data

• Bilingual (English & Korean) 

Preferred Qualifications 

• Experience in a global, fast-paced environment

• Familiarity with Workday, ATS platforms, or HRIS systems is a plus

반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.  

Please complete the attached Internal Transfer Request Form and submit.  

반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.  

Please make sure to apply with your Coupang e-mail address.