Principal, Program and Operations Management

WHO WE ARE

ActBlue is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive. 

Our vision is simple: building change through the power of people. Since our founding, we’ve been building innovative solutions to revolutionize grassroots fundraising – if you’ve donated to a Democratic campaign or a progressive organization online, you’ve probably used our platform! We believe in putting power in the hands of small-dollar donors by helping thousands of groups — from local candidates to national movements — mobilize their communities and create a lasting impact. Every member of our team is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy. 

THE OPPORTUNITY

The Principal, Program and Operations Management at ActBlue is a senior leader responsible for designing, leading, and executing key organization-wide initiatives that drive ActBlue's strategic priorities and operational excellence. Sitting on the Office of the Executive team and reporting to the Chief of Staff, the Principal works closely with senior leaders across the organization to align programs with long-term goals, coordinate cross-functional execution, and provide visibility into progress and impact.

This individual will serve as a key strategic thought partner and advisor to executive leadership, contributing to ActBlue's multi-year operational strategy and translating that strategy into actionable program roadmaps. The Principal will lead complex, high-priority programs with broad organizational scope — navigating ambiguity, establishing new policies and guidelines where needed, and making decisions with full consideration of long-term, organization-wide impact. 

WHAT YOU WILL DO

• Lead strategic, executive-sponsored program development by defining goals, success metrics, scope, and benchmarks for initiatives that support ActBlue's organizational and operational goals; hold accountability for the efficacy of strategy across multiple workstreams and functions.
• Contribute to the development of ActBlue's multi-year operational roadmap, translating executive and organizational strategy into actionable program plans and guiding execution across the organization.
• Drive execution across multiple departments, coordinating interdependent projects and ensuring alignment with long-term priorities.
• Facilitate cross-functional collaboration, enabling clear communication, decision-making, and accountability across departments and with senior members of the organization.
• Reconcile multiple and diverse stakeholder perspectives to drive business results, consistently considering ActBlue's practices, historical context, and stakeholder needs in decision-making.
• Develop tools, templates, and planning resources that establish standards and improve program management practices across the organization.
• Build and manage detailed program plans, including timelines, budgets, milestones, and resource allocation strategies.
• Identify and mitigate program risks, proactively resolving issues and navigating tradeoff decisions with senior stakeholders.
• Serve as a strategic thought partner to executive leaders, providing insight and analysis on program performance, organizational trends, and continuous improvement opportunities.
• Foster stakeholder alignment, bringing together diverse perspectives and leading through influence in high-stakes, high-visibility contexts.
• Mentor and support project managers and team leads, modeling high-quality professional development practices and fostering a team culture grounded in DEI principles.
• Continuously evaluate programs using data and stakeholder feedback, adapting strategies and approaches to improve impact and efficiency.

WHAT YOU BRING

• Minimum of 8-10+ years of deep, specialized experience in cross-functional program or project management
• Proven track record of supporting and advising executive leadership in a dynamic, fast-paced environment
• Ability to introduce tooling into the program management process (AI, AirTable preferred)
• Strong knowledge of project management methodologies and tools and experience managing complex projects and programs.
• Demonstrated ability to define KPIs, benchmarks, and success metrics for complex, high-visibility initiatives and to hold accountability for outcomes with long-term organizational impact.
• Excellent leadership and team management abilities.
• Strong analytical skills with the ability to synthesize complex information and present it clearly.
• Excellent verbal and written communication skills, with the ability to influence and build relationships at all levels
• High emotional intelligence and discretion, particularly in handling sensitive or confidential information
• Ability to think strategically and develop long-term plans and ability to make sound decisions under pressure.
• Exceptional organizational and time management skills.

WORK & BENEFITS SNAPSHOT

This posting is for a full-time, remote, salaried position. Travel may be required on a limited basis to attend all-staff and departmental retreats (1-2 times per year). Additional travel may be required for select positions. 

Registered States*: 

Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming, and Washington D.C.

*While ActBlue is currently registered to support remote work in the states listed above, we possess the ability to register in additional states as needed. If you are located in a state not listed, we may still be able to proceed with your application, but please note that the offer process may take longer to accommodate registration requirements.

Work Schedule: 

This role requires availability during established, regular business hours (Mon-Fri).

Work Environment: 

Employees can expect to work with distributed teams across all U.S. time zones. Our roles require extended technology usage, and proficiency with virtual communication tools such as Zoom and Slack. Regular attendance in virtual meetings is inherent to every position.

Salary Range Details:

Salary Range: $144,000 - $180,000 - $216,000

ActBlue is committed to consistent compensation practices across our organization. Final salary offers will take into account factors such as candidate experience, interview performance and current team salary parity. 

Benefits: 

• Flexible work schedules and an unlimited time-off policy
• Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability 
• Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option
• Dependent and health care flexible spending account options
• Employee Assistance Program (EAP) benefits for employees 
• Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions
• A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included)
• Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
• Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times

ActBlue is unable to sponsor work visas at this time.

UNION INFORMATION

This position is excluded from any bargaining unit as a confidential employee.

BACKGROUND CHECKS

As part of our hiring process, ActBlue will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent.

INCLUSION STATEMENT FROM ACTBLUE

ActBlue is committed to equal employment opportunities and fostering a diverse, inclusive workplace. We celebrate unique perspectives, honor the dignity of all individuals, and recognize that diverse backgrounds and identities strengthen our mission.

If you’re passionate about our work and see yourself in this role, we encourage you to apply—even if you don’t meet every requirement.

We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email [email protected].