Principal Product Manager

AI overview

Lead product management initiatives to significantly improve user adoption and trust, aligning strategies with C-suite executives to drive growth in the voice technology sector.

Vapi (/ˈwɑːpi/):

  • We’re creating the shift to voice as humanity’s default interface.

  • We’re the most configurable platform for deploying voice agents.

  • We’re grown to 400,000 developers in 20 months, adding 2,000+ every day.

  • Try talking to Vapi now!

Why We’re Hiring This Role:

  • Enterprise revenue 5×’ed in a year. The bar’s moved up into the stratosphere: keep developers smiling, keep nothing breaking, and keep enterprise trust growing.

  • We need a Principal PM to look at our next growth segment, and say: “cool, here’s the plan, here’s what matters, here’s what we’re shipping, and here’s how we’ll know it worked.”

  • We need a product-whisperer to hang with our C-suite, and make Vapi noticeably better at product management.

What You’ll Do:

  • 30 Day:

    • Become unreasonably dangerous on the Vapi platform and business.

    • Figure out where real users get stuck, and where enterprise deals die in legal purgatory.

    • Write a “here’s the mess + here’s the opportunity” brief for your segment.

    • Turn Eng/Design/GTM into a well-oiled effective shipping machine.

  • 60 Day:

    • Turn your vision into a crisp strategy. Not a 157-page novel.

    • Ship 1 high-leverage improvement that visibly moves adoption, engagement or retention.

    • Own and execute on a 12-month rolling roadmap with measurable success.

    • Turn data into knowledge. As someone should totally have said: it’s ok to fail, it's not ok not to understand why.

  • 90 Day:

    • Deliver a step-function improvement in a core metric for your initial customer segment.

    • Make that segment feel boringly excellent: fewer fire drills, more compounding wins.

    • Raise the bar across Vapi by demonstrating clarity, speed, honesty, and customer empathy. Help turn Vapi into a customer-led product rich organization.

Who You Are:

  • You think that fast is better than slow, and know the difference between “move fast” and “set money on fire.”

  • You enjoy going repeatedly from user pain -> crisp spec -> shipped product -> slightly wrong -> mods -> roughly right.

  • You debate timing, not value, with unusually high competence and low ego.

  • You speak fluent API and fluent Enterprise.

  • You like hanging out regularly with Karl the Fog in our San Francisco office.

Why Vapi:

  • Generational impact: Build human interface for every business.

  • Ownership culture: 90% of company is previous founders.

  • Kind team: The founders Jordan and Nikhil are Canadians.

  • Tier-1 Investors: YC, KP seed, Bessemer series A.

What We Offer:

  • Real stake: We offer competitive salary and excellent equity ownership.

  • Comprehensive health coverage: medical, dental, and vision plans.

  • Team love: We love hanging out and doing quarterly offsites.

  • Flexible time off: take what you need. Just be professional about it.

  • More: catered meals and transportation, gym & coaching stipends!

Perks & Benefits Extracted with AI

  • Equity Compensation: We offer competitive salary and excellent equity ownership.
  • Flexible Work Hours: Flexible time off: take what you need. Just be professional about it.
  • Health Insurance: Comprehensive health coverage: medical, dental, and vision plans.
  • Catered meals and gym stipends: Catered meals and transportation, gym & coaching stipends!
Salary
$270,000 – $300,000 per year
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