Principal Product Manager

We’re a fast-scaling legal tech SaaS company. Our platform is deeply embedded in the disputes function across major law firms. We are now launching a major initiative to expand our solution across new legal workflows, including additional contentious practices and transactional teams. This role is a key contributor to that initiative.

As a Principal Product Manager at Opus 2, you lead cross-product initiatives or strategic bets that shape the future of our platform and business. You operate with high autonomy, uncovering new product-market opportunities, and driving initiatives that require complex alignment across multiple teams and stakeholders. This principal PM role is a senior individual contributor who combines strategic insight, deep discovery skills, and hands-on execution to deliver transformational impact.

This role focuses on enabling complex, high-trust workflows through robust platform design and clear product direction. Required experience is an individual who has led the design / delivery of highly configurable SaaS platforms, including complex security and permission models, has experience building or integrating extensibility frameworks, and brings product leadership experience in regulated or workflow-intensive domains.

You will operate at the intersection of customers, commercial teams, and delivery, shaping product direction through deep customer insight, close partnership with go-to-market functions, and rapid, evidence-led iteration with product and engineering teams.

What you'll be doing

Customer & Market Discovery

• Identify whitespace opportunities, emerging market needs, and product-market expansion paths.
• Lead deep discovery using user research, data analysis, and industry trend evaluation.
• Translate insights into strategic recommendations and validated product initiatives.

Product Strategy & Roadmap

• Define the vision for new product areas or strategic initiatives.
• Craft roadmaps that span multiple products or workflows and link directly to company goals.
• Partner with leadership to prioritize investment in high-impact opportunities.
• Influence pricing strategy and commercial model evolution through close collaboration with Finance and Commercial, informed by deep customer and market understanding.

Execution & Delivery

• Lead the end-to-end execution of cross-product initiatives, ensuring dependencies are managed.
• Collaborate across Engineering, Design, AI/ML, and GTM to deliver outcomes, not just features.
• Drive post-launch analysis, iteration, and scaling of new capabilities.

Metrics & Impact

• Own success measures for initiatives, including ARR, adoption, retention, or TAM expansion.
• Evaluate strategic bets with a clear view of commercial and user impact.
• Communicate initiative outcomes to leadership and key stakeholders.

Cross-Functional Leadership

• Influence executives and peers across Product, Engineering, and GTM on strategic priorities.
• Serve as a role model IC, mentoring PMs and Senior PMs on discovery, strategy, and stakeholder management.
• Elevate product craft and organizational capability through best practices and thought leadership.

Requirements

What we're looking for in you

Core Competencies We Value

• Strategic Insight: Finds and validates new product-market opportunities.
• High Autonomy: Leads complex initiatives without close supervision.
• Metrics & Impact: Connects work directly to commercial and user outcomes.
• Influence Across Teams: Shapes decisions across functions and product lines.
• Mentorship & Craft Leadership: Elevates the product org as a senior IC.

Skills and Qualifications

• 7–10+ years of product management experience in relevant SaaS or platform companies.
• You have a proven track record building or enhancing role-based and attribute-based access control systems that are audit ready.
• Have experience managing products that include JavaScript plugins, custom workflow builders, low-code/embedded scripting environments, SDKs, MCP’s or similar extensibility surfaces.
• You bring deep familiarity with legal or professional services product lifecycles, strong ability to translate compliance/security needs into product features used by legal teams
• Strong analytical, strategic, and storytelling skills to influence senior stakeholders.
• Comfort with ambiguity, complex dependencies, and multi-team coordination.
• Familiarity with AI-enabled solutions and how to leverage them in product; stretch goal would be to bring experience designing or operating agent-based architectures using Model Context Protocols (MCP) or similar.

Benefits

Working for Opus 2

Opus 2 is a global leader in legal software and services, trusted partner of the world’s leading legal teams. All our achievements are underpinned by our unique culture where our people are our most valuable asset. Working at Opus 2, you’ll receive:

• Contributory pension plan.
• 26 days annual holidays, flexible working, and length of service entitlement.
• Health Insurance.
• Enhanced Maternity and Paternity.
• Employee Assistance Programme.
• Electric Vehicle Salary Sacrifice.
• Cycle to Work Scheme.
• Calm and Mindfulness sessions.
• A day of leave to volunteer for charity or dependent cover.
• Accessible and modern office space and regular company social events.