Principal Product Designer

Location

This position will be based in Charlotte, NC.

Reporting

This position will report into the Director of Product Design

Job Description

As a Principal Product Designer at Palmetto, you will be responsible for creating a world-class user experience for our customers. You will work closely with product managers, engineers and executive stakeholders to conceptualize, create and iterate on simple and effective product experiences that solve user problems. You’ll be engaged at all stages of a project, from using your skills in concepting, prototyping, information design, workshop facilitation, and user research. You’ll inspire those around you, advocate for best practices, gather and respond to feedback, support designers and engineers using our design system and oversee the execution and implementation of your vision. You are an experienced designer that can handle a broad range of tasks from asset production, or creating prototypes, to leading design initiatives.

Responsibilities

• Solve customer problems and drive desired behavior by applying holistic design thinking across the customer experience.
• Drive a high-quality experience throughout by combining elegant UX, beautiful UI in your work product, and evangelizing the importance of aesthetics at every touch point.
• Build relationships and collaborate with cross-functional team members, turn insights into well designed products and inspire the organization by showing/prototyping what is possible before it is built.
• Be a core member of the team that is responsible for the Palmetto design system - continuing to build on existing foundations as well as design new patterns that support our products and team needs.
• Lead the end-to-end design process of major features for the Palmetto Finance and LightReach experiences.
• Encourage, coach and provide constructive feedback to produce successful outcomes for the team and the business.
• Develop and advocate for the visual and brand aesthetic.

About You

• 8-10 years of experience designing and delivering mobile and web applications in cross-functional technology companies.
• You must possess extraordinary visual and user interface design skills, as well as user-centered design principles. 
• While exercising a good eye for aesthetics, you are able to grasp and distill highly complex issues and translate them into clean, focused, understandable solutions. 
• Strong communication skills and the ability to rally people around a solution/design will be an asset. 
• You must be a self-starter, self-motivated, able to work independently, and perform multiple tasks under minimal supervision and deliver high-quality results.
• Deep understanding of the product development process, from product thinking to visual and experience design, and an ability to work in a fast-paced, collaborative environment with product and engineering.
• You should have the skills and desire to operate at all stages of the design process, from user research to polished designs, implementation with engineering, and follow-on iterations. 
• A team player that’s ready to roll up their sleeves and do what is needed to help deliver the best results.
• You are excited about the challenges of working with ambiguity and limited resources, solving new problems where there is no industry counterfactual. 
• Power to influence others, build consensus, and help raise the bar across the organization
• You embrace and entice constructive feedback as part of the iterative design process.
• You take personal responsibility and pride in the work you do, and have a deep passion for your craft

It’d be nice if you had …

• Experience with B2B products and ecosystems, complex processes and workflows, data visualization are highly desired.
• Experience designing systems in Figma
• Experience with motion design and animation
• Designing or maintaining product Design Systems, Component Libraries, Design Tokens
• Experience with brand design