Are you looking
We Are Zeals - “Designing conversations. Driving conversions.”
Zeals is not another chatbot. Our automated chat solution and conversational technology change how consumers purchase or act online. Zeals converts customers who appear "unengaged" to become "valuable" through designed chat on Messaging Apps. Using AI-powered, human-designed conversation flows across chat platforms, Zeals enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience. Our last 3 years have been phenomenal. We have captured the heart of many businesses in Japan, with over 480 enterprises relying on our chat commerce offering to boost their mobile business.
The goal is simple: to “revolutionize hospitality on the Internet” by unlocking digital customer service experiences that were limited to physical stores previously.
Just Getting Started…
With more than 480 enterprise companies worldwide already utilizing our product, we are perfectly poised to seize market share and fuel exponential growth in the US market, with an eye on global expansion. Investors have taken note of our potential, leading us to recently secure nearly $40 million in funding, backed by Salesforce Ventures.
As a Principal Backend Engineer at Zeals, you won’t just write code — you will own systems end-to-end, shape our architectural strategy, and influence technical direction across teams. You will be a key technical leader in our backend domain, responsible for designing scalable, fault-tolerant systems that power mission-critical services and accelerate the impact of our conversational commerce platform.
This role is not about following roadmaps — it's about creating them. You’ll work across teams to raise the engineering bar, mentor senior engineers, and drive strategic decisions that shape our product and infrastructure for years to come.
What You’ll Do
What You'll Need
Bonus Points
Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talents–who could potentially be your colleague!
********
For applicants via our CEO Masa Shimizu’s X account:
Please note that if we receive a high number of applications, we may limit the number of candidates selected for an interview with Masa Shimizu as part of the screening process. We appreciate your understanding and thank you for your interest.
Are You Looking… To make a difference at the fastest growing tech company from Japan? To bring forth the next revolution in acquisition through chat marketing technology? For a fair, highly flexible, inclusive working environment where anyone regardless of their background can make an impact? For a place where things are not just fast - but they happen now? To simply have a ton of fun while at it? We Are Zeals - “Designing conversations. Driving conversions.” Zeals is not another chatbot. Our automated chat solution and conversational technology are changing the way consumers purchase or act online. Zeals converts customers who appear "unengaged" to become "valuable" through designed chat on Messaging Apps. Using AI-powered, human-designed conversation flows across chat platforms, Zeals enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience. Our last 3 years have been phenomenal. We have captured the heart of many businesses in Japan, with over 480 enterprises relying on our chat commerce offering to boost their mobile business. The goal is simple: to “revolutionize hospitality on the Internet”, unlocking digital customer service experiences that were limited to physical stores previously. Just Getting Started… We have recently secured a Series E funding totaling $33.8M led by JIC Venture Growth Investments and Salesforce Ventures. We are now ready to start our mission and expand our business beyond the Japanese market - LINK. We’re looking for a small group of elite teams to build the foundation of our global expansion.
Please mention you found this job on AI Jobs. It helps us get more startups to hire on our site. Thanks and good luck!
Be the first to apply. Receive an email whenever similar jobs are posted.
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Backend Engineer Q&A's