Principal Architect

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.

Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. 

Principal Architects at FourKites drive Technology & Best Practices in Engineering, responsible for Scaling, Performance, Availability (99.99%) & Quality of products. They participate in development with teams, creating exemplary modules & systems that demonstrate best practices. They provide strong technology leadership and mentoring through code reviews, design reviews and architecture discussions. Principal Architects define & implement long-term technology vision across products & teams, experimenting with relevant technologies while measuring impact. As primary owners of product architecture, they ensure proper review and implementation, represent FourKites in external forums, and create architectures for existing and new problem spaces in the Supply chain/logistics domain.

Who you are:

• Hands-on experience managing production-grade Kubernetes clusters
• Experience with at least 2 end-to-end migrations (Cloud, databases, Container Orchestration, API Gateways)
• Experience managing cloud infrastructure for SaaS companies
• Deep understanding and experience with Docker and Kubernetes orchestration
• Experience managing microservices architectures
• Deep understanding of cloud infrastructure security with responsibility for security and compliance audits
• Experience handling low latency and high request volume requirements
• Understanding of open source vs. SaaS observability platforms
• Security Experience (SOC2, PCI)
• DR Drills experience
• Automation capabilities (building workflows to reduce manual tasks using scripts, open source tools, AWS System Manager)
• Strong understanding of observability with ability to instrument end-to-end

Technical Expertise:

• Bachelor's degree in Computer Science or equivalent practical experience
• Strong UNIX/Linux systems administration skills
• Advanced troubleshooting abilities across systems, networks, and application code
• Programming proficiency in Python or other relevant languages
• Experience maintaining high-availability systems with stringent uptime requirements

Tools Experience: 

• Logging: Graylog with Elastic Search Backend, Signoz
• Monitoring: Datadog / NewRelic / Chronosphere
• CI/CD: BitBucket / GitLab / Jenkins / ArgoCD
• IaaS: Terraform
• Languages: Python/Flask
• API Gateway: Kong / Istio / Service Mesh
• Configuration Management: AWS Systems Manager
• Serverless: Lambda, Fargate
• Messaging: Confluent Kafka / Cloudera / HD Insights
• Databases: Postgres, Cassandra / Atlas MongoDB, RDS

What you’ll be doing:

• Collaborate closely with Development teams to resolve bottlenecks
• Participate in on-call rotation for production support
• Debug product issues during outages and conduct root cause analysis
• Set up CI/CD pipelines for new projects
• Partner with engineering leadership to establish SLIs, SLOs, SLAs, and Error budgets
• Provide production support with quick resolution during outages
• Work with frontend and backend teams to automate repetitive tasks and improve system health
• Ensure automated setup and updates of all development environments
• Maintain infrastructure with focus on security and compliance

Who we are:
FourKites®, the leader in AI-driven supply chain transformation for global enterprises and pioneer of advanced real-time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600+ global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration.

Working at FourKites
We provide competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe, including:

5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work.
Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others.
Opportunities throughout the year to learn and celebrate diversity.
Access to leading AI tools and foundation models, with the freedom to experiment and find creative ways to be more effective in your role
And we're always listening for new ways to support everyone in and out of the office.