How We Work: Core Principles at ASAPP
At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship.
We’re seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1. We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we’d love to talk. This is more than a job—it’s a journey.
ASAPP’s Generative Agent team is seeking an enterprising, experienced and curious ML engineer to help lead major technical initiatives and explorations. This role will be focused on building our products, being a technical leader for teams that are architecting and engineering systems, and straddling between engineering and research to bring in innovations.
Candidates should have demonstrated skill in architecting and creating scalable production-grade products that are built around LLMs, with intimate knowledge of technical details from data pipelines to modeling and the design of features that leverage model capabilities. Candidates will be expected to regularly interface with Research teams and should be comfortable charting out research roadmaps and brainstorming ideas. Additionally, candidates should be comfortable providing technical leadership, mentoring for junior engineers and would be expected to be hands-on in the development process.
What you'll do
Play a major role in building products leveraging the latest innovations around LLMs and agentic systems
Work closely with teams across ASAPP, including Product, Research and Platform / Infrastructure
Keep up with and apply the latest innovations from the NLP / Speech community that could impact our product
Required Qualifications
Strong architectural skills, with proven experience designing complex software systems
Strong engineering skills, with at least an intermediate level skill in Python
Demonstrated ability in leading technical teams
Experience implementing technical solutions, tackling tough engineering problems to help build our products
Experience building and deploying production ML models to solve real-world problems
Experience bringing cutting-edge innovation to production
A Master’s Degree in a field of science, technology, engineering or math, or equivalent hands-on experience
Desire to learn new things, work closely with peers from different teams, and open to teach and learn from others
Nice to Have
A Masters degree in CS and / or at least 15 years of experience building scalable enterprise software
Experience building AI products for the enterprise market
A publication record in NLP
Benefits include:
Competitive compensation with stock options
Comprehensive medical, vision, and dental insurance401k matching
Fitness and wellness stipend
Mental well-being benefits
Professional learning and development stipend
Parental leave, including adoptive and foster parents
3 weeks paid time off (increases with tenure) along with sick leave, bereavement and jury duty
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at
[email protected] to obtain assistance.
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