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Lucidya

Presales Solutions Consultant

Riyadh , Saudi Arabia
full-time

AI overview

Collaborate with cross-functional teams to craft tailored customer solutions, lead RFP responses, and deliver product demonstrations that drive successful engagements.

About Lucidya

Lucidya is MENA’s leading AI-powered Customer Experience Management (CXM) suite, enabling brands to truly understand and act on customer insights. Our unified platform covers every stage of the CX journey, from social listening and omnichannel conversations to surveys, CDP, customer engagement, and AI-driven analytics.

About the Role

We are looking for a Pre-Sales Solutions Consultant to partner with our sales team in driving successful customer engagements. As a trusted advisor, you will play a critical role in responding to RFPs, designing tailored solutions, and delivering compelling product demonstrations that showcase Lucidya’s value. This role is central to winning deals, enabling growth, and supporting our mission to help organizations unlock the full potential of their customer data.


What You’ll Do

  • Lead the preparation of RFP responses and technical proposals for prospects
  • Deliver engaging product demonstrations and presentations to prospective customers.
  • Partner with Account Executives to design customized solutions that address client needs.
  • Manage daily solution consulting requests through HubSpot CRM, prioritizing based on deadlines and customer value.
  • Collaborate cross-functionally with sales, customer success, product, engineering, security, and marketing teams.
  • Support sales meetings, workshops, and occasional travel within Saudi Arabia and internationally.

Requirements

What We’re Looking For

  • Minimum 2 years of experience in presales, customer success, or a customer-facing sales role.
  • Bachelor’s degree in Business, Engineering, IT, or related field.
  • Proficiency with CRM platforms (preferably HubSpot).
  • Strong communication, presentation, and solution design skills.
  • Ability to read, analyze, and respond to RFPs.
  • Critical thinking, problem-solving, and collaboration mindset.
  • Fluent in Arabic and English (written and verbal).

Why Join Lucidya?

  • Shape the future of customer experience in MENA with an industry-leading platform.
  • Join a fast-growing AI company at the forefront of digital transformation.
  • Work with a mission-driven, collaborative team obsessed with product excellence.
  • Competitive compensation, growth opportunities, and a chance to make a real impact.
Lucidya

Lucidya is one of the fastest growing SaaS startups in the world & the leading social media analytics tool geared towards Arabic language. By leveraging AI, Machine Learning & big data technologies, we are on a mission of helping businesses in MENA region to understand and better serve their customers using our Media & Customer Intelligence products.With an HQ in Riyadh and offices in different countries in the world, we are funded by the most reputable investors in the region and scaling rapidly to meet the increasing demand of our products.Come and join the startup that has been named by World Economic Forum as one the most promising startups in MENA region … be part of the history we are making.

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