Presales Consultant

We are seeking a motivated and technically curious Associate Presales Consultant to join our dynamic team. This entry-level role is ideal for someone looking to build a career in technical sales and solution consulting within the IT network infrastructure space. You will support the presales team in delivering compelling solutions to prospective clients, helping to bridge the gap between customer needs and our technical offerings.

About Us

We’re The Missing Link - one of Australia’s most awarded IT providers, now backed by global powerhouse Infosys. For over 28 years, we’ve helped businesses succeed with cutting-edge Cyber Security, IT & Cloud, and Automation solutions. With 200+ team members and a culture built on inclusion, innovation, and impact, we offer a workplace where you’re valued, challenged, and supported to grow.

We are THE MISSING LINK between where you are and where you want to be.

Responsibilities

• Engage with prospective clients to understand their business goals, technical requirements, and challenges.
• Conduct discovery meetings, technical workshops, and site assessments to gather detailed infrastructure requirements.
• Translate business needs into technical solutions aligned with company offerings.
• Clearly articulate the business value and ROI of proposed solutions to both technical and non-technical stakeholders.
• Prepare technical proposals, solution documents, RFP/RFI responses, and pricing estimates in collaboration with sales and engineering teams.
• Review tender documents and ensure all technical specifications and compliance requirements are met.
• Work closely with sales teams to support business development and revenue growth.
• Liaise with vendors, distributors, and internal delivery teams to ensure feasibility, compatibility, and support for proposed solutions.
• Stay updated on emerging networking technologies, products, and industry trends (e.g., SD-WAN, network automation, cybersecurity, hybrid cloud).
• Provide feedback from the field to product and marketing teams for improving offerings and go-to-market strategies.

Requirements

• Strong interest in network infrastructure technologies (e.g., routing, switching, wireless, security).

• Excellent communication and presentation skills.
• Analytical mindset with attention to detail.
• Ability to work collaboratively in a fast-paced environment.
• Familiarity with presales or customer-facing roles is a plus.

Benefits

Having a great company culture is very important to The Missing Link. Keeping our team happy is one of our top priorities.

Here are some of the best things about working at The Missing Link:

• Supportive environment and fun collaborative culture
• Training / mentoring programs
• Regular, fun social events
• Daily breakfast, free soft drinks, monthly staff lunch