Pre-Sales Solution Engineer

About Flexxon

At Flexxon, we don’t just build products—we build the future.

As a technology company at the forefront of innovation, Flexxon is on a mission to redefine industry standards, push boundaries, and deliver cutting-edge storage solutions that power and protect the digital world.

Joining us isn’t about securing a job—it’s about embarking on an entrepreneurial journey where you grow with the company. We are looking for visionaries who challenge convention, strategists who dare to dream big, and action-takers who execute with excellence.

If you thrive in a fast-paced, high-stakes environment where your work directly impacts global markets, Flexxon is the place for you

Requirements

A Pre-Sales Solution Engineer (or Solutions Architect) acts as the technical bridge between sales teams and prospective clients, ensuring that a software product’s technical capabilities align with the customer’s business needs. While titles vary by company, these roles center on designing, demonstrating, and validating technical solutions before a contract is signed.

Key Responsibilities

• Pre-Sales & Technical Consultation (Sales Team Support):
• Partner with the Sales team to provide technical consultation, conduct product demonstrations, and manage the Proof of Concept (POC) execution process.
• Assist in Sales Enablement by supporting the creation of technical assets and ensuring Sales has access to official product documentation.
• Address technical queries regarding product compatibility with legacy platforms and modern systems.
• Technical Definition & Infrastructure Planning (PM Team Collaboration):
• Collaborate with Product Management to draft technical documentation and participate in Technical Definition sessions involving SDK/API tools and hardware planning.
• Utilize tools like Eraser.io for Vetting and Validation of application communication and process flows.
• Work with PM to manage Fixed BOM (Bill of Materials) solutions, ensuring component consistency for long-term industrial deployments.
• Implementation & Professional Services:
• Lead the Implementation and Services phase, providing onsite premises / online support and technical diagnosis for complex system setups.
• Manage hardware/software integration during mass production phases to ensure quality assurance and final prototype release.
• Capable in executing deployment with partners or end clients technical team.
• Lifecycle Management & After-Sales Support:
• Provide Level 3 Technical Support (when necessary), performing deep technical diagnosis and code-level fixes to resolve high-level infrastructure issues.
• Monitor the health of the infrastructure using S.M.A.R.T. tools and managing RMA and Logistics for hardware replacements.
• Maintain the X-PHY Guard and X-PHY Connect ecosystems, ensuring firmware and software updates are correctly deployed.

Required Qualifications & Skills

• Technical Expertise: knowledge of Industrial NAND Flash (PCIe, SATA III, PATA, eMMC) and their respective industrial standards.
• Cybersecurity Knowledge: Strong understanding of software and hardware-level security, including encryption algorithms, firmware based protection.
• System Environments: Proficiency in Windows 10/11 environments; familiarity with Android/iOS for mobile security application management is a plus.
• Analytical Tools: Experience with technical planning tools such as Eraser, Figma, and Clickup for infrastructure mapping and validation.
• Industry Standards: Understanding of Common Criteria (example: EAL2+) and industry associations like PCI-SIG and NVMe.
• Communication: Ability to bridge the gap between technical R&D and commercial Sales/PM requirements to address revenue gaps or strategic challenges identified in Quarterly Business Reviews.

Benefits

• Self-Managed, Ownership-Driven Culture that empowers individuals to take initiative and make an impact
• Performance-Based Bonuses that reward results, contributions, and value creation
• Passionate, Energetic, and Innovative Work Culture where ideas are encouraged and collaboration thrives
• Clear Opportunities for Growth and Development through continuous learning, exposure, and career progression
• Positive and Supportive Work Environment that values respect, teamwork, and high performance