We have an exciting opportunity for an enthusiastic and motivated full-time Practice Manager to join our wonderful team at Forest Hill Veterinary Hospital.
We are a highly regarded, busy, small animal veterinary practice in East Melbourne. Our clinic is well equipped with all the equipment needed to work up cases to high clinical standards, including digital X-ray, dental X-ray, dedicated surgical suite, IM3 dental base, capnography/Bionet monitoring machine, Ultrasound and endoscopy.
Our culture is one of personal & professional development, with our cohesive and collaborative team sharing skills across different specialities including surgery – soft tissue & orthopaedic, oncology and reproduction.
Benefits of Joining Us:
- Competitive hourly rate and benefits package
- Supportive and collaborative team environment
- Access to training centres, online courses and dedicated Practice Manager programs
- Opportunities for career growth and development
- Flexible working hours to suit your lifestyle
- Staff discounts, including Health and Wellbeing benefits
- Employee Referral Bonus’
- Paid parental leave and return to work bonus
Your responsibilities:
- Supporting and coaching the team
- Ensuring smooth day to day running of the practice
- Stock management, rostering, and other practice administration tasks
- Managing business financials with your Regional Manager such as budgeting and P&L reporting
- Identify staff training needs
- Providing exceptional customer service and care to all clients and patients
- Local area marketing activities
- Growth mindset and the development of new business to business opportunities
About You:
A genuine, warm and supportive style that enjoys caring for people who care for animals.
At least 2 years in a practice leadership or head nurse role in a veterinary or animal related field
Be committed to high standards of service excellence and clinical care
Experience with practice management systems or appointment book management skills and are computer confident
Have strong problem solving, decision making and organisational skills
Good understanding of people and employment obligations
Good knowledge of workplace health and safety regulations
Experience or interest in change champion and project management
Apply Now!
If you’re looking to make a real impact in a vibrant, rewarding clinic, we’d love to hear from you. Apply now to become part of our amazing team at Forest Hill Veterinary Hospital.
We can’t wait to meet you!
