Post Production Specialist II

About the Role

Key Responsibilities

Imaging & Mask Creation 

• Use advanced Adobe Photoshop techniques to edit studio photography into production-ready product imagery for thumbnails, builder experiences, previews, cart, and checkout images
• Create, refine, and maintain complex, high-precision masks that enable accurate application of customer designs to products
• Perform detailed production retouching including color correction, cleanup, alignment, compositing, and perspective control
• Leverage smart objects, non-destructive workflows, and advanced layer management to support scalable asset creation
• Define, test, and validate mask treatments for new products in partnership with Studio and Catalog teams
• Ensure consistency and visual fidelity across all customer-facing product imagery touchpoints

Technical Execution & Workflow Optimization

• Execute within established imaging standards while contributing to their ongoing refinement and improvement
• Prepare and package assets for downstream use across eCommerce platforms and internal systems
• Troubleshoot complex imaging issues related to masking, alignment, color accuracy, or product representation
• Identify opportunities to automate, streamline, or standardize repetitive tasks to improve throughput and consistency

Ownership, Problem Solving & Customer Experience

• Own the accuracy and readiness of assigned product imagery from initial intake through final production delivery
• Proactively identify gaps, risks, or inefficiencies in imaging workflows and drive solutions independently
• Apply a customer-first mindset when evaluating imagery, ensuring products are represented clearly, accurately, and intuitively throughout the shopping experience
• Balance speed, quality, and scalability while making sound judgment calls in a production environment
• Continuously assess and optimize processes, documentation, and standards to improve efficiency and reliability

AI, Automation & 3D Visualization Enablement

• Partner with 3D modeling teams to support imagery used in product previews, alternate views, and cart/checkout experiences
• Own AI prompting and optimization workflows to generate or enhance product visualizations where appropriate
• Leverage AI tools and automation as supplemental image sources alongside traditional studio photography
• Evaluate, refine, and productionize AI- and 3D-generated outputs to ensure they meet accuracy, quality, and customer experience standards

Cross-Functional Collaboration & Operations 

• Serve as a trusted imaging partner to Catalog Development, Product, Studio Photography, UX, Merch, Site Merchandising, and Engineering teams
• Support New Product Introduction (NPI) workflows through proactive planning, asset creation, and validation
• Communicate risks, dependencies, and status clearly to stakeholders without requiring close oversight
• Participate in QA, proofing, and issue resolution to ensure consistent execution at scale

Qualifications

Required

• 4+ years of experience in production retouching, product imaging, or eCommerce visualization with heavy Photoshop usage
• Advanced proficiency in Adobe Photoshop, including complex masking, compositing, smart objects, and non-destructive workflows
• Demonstrated ability to work independently, manage priorities, and own deliverables end to end
• Strong problem-solving skills with the ability to navigate ambiguity and evolving requirements
• High attention to detail paired with an understanding of how imagery impacts customer experience and conversion
• Ability to continuously improve workflows, tools, and standards in a production-focused environment
• Working knowledge of Adobe InDesign and Adobe Illustrator for light layout, file preparation, or supporting asset needs
• Experience using Adobe Lightroom, Adobe Camera Raw (ACR), and/or Adobe Bridge for batch image editing, color adjustments, and efficient processing of high‑volume photography.

Preferred

• Experience supporting product visualization, 3D-enabled imagery, or customization tools
• Familiarity with AI-assisted imaging, prompt optimization, or automation tools used in visual production
• Experience collaborating cross-functionally in eCommerce, catalog, or platform-driven environments

California: [$64,250 - $90,750]

Connecticut and New York: [$64,250 - $83,250]

Colorado, Illinois, Minnesota and Washington: [$64,250 - $77,000]

Nevada: [$60,500 - $83,250]

Maryland and New Jersey: [$69,500 - $83,250]

Hawaii : [$60,500 - $72,500]

This position may be eligible for a bonus incentive, health benefits, a 401K program, and other employee perks. More details about our company benefits can be found at https://shutterflyinc.com/benefits/.

This opportunity can be remote, but candidates must reside in a state in which Shutterfly is registered to do business. This includes all US states except District of Columbia, North Dakota, Mississippi, Rhode Island, Vermont, and Wyoming.

This position will accept applications on an ongoing basis until filled.

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