Portuguese Speaking Customer Support for Ride-Sharing App Department in Greece

AI overview

Assist Portuguese-speaking customers in addressing inquiries about ride-sharing services while enhancing customer satisfaction within a dynamic team environment.

πŸš— Join Our Ride-Sharing Revolution! Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Portuguese Speaking Customer Support representative in the Ride-Sharing App Department, based in beautiful Greece! If you are fluent in Portuguese and are passionate about customer service in the fast-paced world of ride-sharing, this role is perfect for you.

In this essential position, you will assist Portuguese-speaking customers with their inquiries regarding our ride-sharing services, ensuring they have a smooth and enjoyable experience while using our app. Embrace the vibrant culture and stunning scenery that Greece has to offer while being an integral part of our dynamic team. If you’re ready to make a difference in the ride-sharing industry, we want to hear from you!


Your Responsibilities

  • Provide exceptional customer support to Portuguese-speaking clients via phone, email, and chat.
  • Assist customers with inquiries related to ride-sharing services, addressing concerns and providing solutions effectively.
  • Document customer interactions accurately and efficiently in our CRM system.
  • Collaborate with team members to meet service goals and enhance overall customer satisfaction.
  • Engage in ongoing training to maintain up-to-date knowledge of the app features and industry trends.

Requirements

  • Fluency in Portuguese (written and spoken) is essential.
  • A strong commitment to delivering excellent customer service.
  • Prior experience in customer support is advantageous but not mandatory.
  • Excellent communication and interpersonal skills.
  • A proactive team player with a can-do attitude.
  • Strong problem-solving capabilities and attention to detail.
  • Ability to adapt to a fast-paced environment and work collaboratively with colleagues.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...

Perks & Benefits Extracted with AI

  • Health Insurance: Private Health Insurance
  • Learning Budget: Free Greek lessons
  • Fully Paid Relocation Package: Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Mercier Recruitment is a recruitment agency that specializes in connecting multilingual candidates with job opportunities in Greece, ensuring they can work in their native languages while also offering relocation support.

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