Portuguese Speaking Customer Support for Ride-Sharing App Department In Greece

AI overview

Assist Portuguese-speaking users by troubleshooting inquiries related to the ride-sharing platform, ensuring an exceptional customer experience in a dynamic environment.

🚗 Join Our Vibrant Team! Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for a Portuguese Speaking Customer Support representative for the Ride-Sharing App department in Greece! If you are fluent in Portuguese and have a passion for technology and customer service, this role is perfect for you!

As a key member of our team, you will assist Portuguese-speaking customers with their inquiries and issues related to our ride-sharing platform. You will play an important role in ensuring that users have a seamless and enjoyable experience. Be part of a dynamic work environment that values innovation and customer satisfaction while living in the beautiful surroundings of Greece. If you're ready to make an impact in the world of ride-sharing and mobility, we want to hear from you!


Your Responsibilities

  • Provide exceptional customer support to Portuguese-speaking clients via phone, email, and chat.
  • Assist customers with inquiries about the ride-sharing app, troubleshooting issues, and providing guidance.
  • Accurately document customer interactions in our CRM system.
  • Collaborate with team members to achieve service level objectives and enhance customer satisfaction.
  • Participate in ongoing training and development to keep up with the latest app features and industry developments.

Requirements

  • Fluency in Portuguese (written and spoken) is essential. Your nationality and native language must be clearly stated in your application.
  • A strong commitment to delivering high-quality customer service.
  • Experience in customer support, particularly in tech or ride-sharing, is a plus but not mandatory.
  • Excellent communication and interpersonal skills.
  • A proactive team player with a problem-solving mindset.
  • Strong attention to detail and organizational skills.
  • Willingness to embrace a dynamic work environment and adapt to new technologies.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...

Perks & Benefits Extracted with AI

  • Health Insurance: Private Health Insurance
  • Other Benefit: Free Greek lessons

Mercier Recruitment is a recruitment agency that specializes in connecting multilingual candidates with job opportunities in Greece, ensuring they can work in their native languages while also offering relocation support.

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