Portuguese Speaking Customer Support for Online Marketplace Platform Department

🌐 Join Our Online Marketplace Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Portuguese Speaking Customer Support representative in our Online Marketplace Platform Department. If you are fluent in Portuguese and passionate about helping customers navigate their online shopping experiences, this opportunity is perfect for you!

In this key role, you will assist Portuguese-speaking customers with their inquiries related to our marketplace platform, ensuring a seamless shopping experience. Enjoy being part of a collaborative team dedicated to providing excellent service while contributing to the growth of our online marketplace. If you’re ready to elevate your career and make a significant impact, we want to hear from you!

Your Responsibilities

• Provide exceptional customer support to Portuguese-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding marketplace products and services, offering solutions and guidance.
• Document customer interactions accurately in our CRM system.
• Collaborate with team members to meet service goals and enhance overall customer satisfaction.
• Engage in continuous training and development to stay informed about industry trends and platform enhancements.

Requirements

• Fluency in Portuguese (written and spoken) is essential. Your nationality and native language must be clearly stated in your application.
• A strong commitment to providing exceptional customer service.
• Previous experience in customer support or e-commerce is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Strong problem-solving abilities and keen attention to detail.
• Able to work effectively in a remote setting, showcasing excellent organizational skills.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...