Portuguese Speaking Customer Support for Mobile Banking Services Department

🌈 Join Our Mobile Banking Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Portuguese Speaking Customer Support representative in our Mobile Banking Services Department. This is a wonderful opportunity for fluent Portuguese speakers who are passionate about customer service and the evolving world of mobile banking.

In this important role, you will assist Portuguese-speaking customers with their inquiries regarding mobile banking services, ensuring they receive the best support and guidance. If you are eager to make a positive impact in the financial technology space and help others manage their banking needs effectively, we want to hear from you!

Your Responsibilities

• Provide exceptional customer support to Portuguese-speaking clients through multiple communication channels.
• Assist customers with inquiries related to mobile banking services, offering solutions and ensuring satisfaction.
• Maintain comprehensive records of customer interactions in our CRM system.
• Collaborate with team members to achieve service goals and continually enhance customer experiences.
• Participate in ongoing training to stay current with mobile banking technologies and services.

Requirements

• Your nationality and native language must be clearly stated in your application.
• Fluency in Portuguese (written and spoken) is essential.
• A strong commitment to delivering high-quality customer service.
• Previous experience in customer support, particularly in banking or technology, is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a solution-oriented mindset.
• Strong analytical skills and attention to detail.
• Willingness to embrace a dynamic work environment and contribute to team success.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...