Portuguese Speaking Customer Support for Luxury & High-End Brand Retail Dept.

✨ Join Our Exclusive Team! Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for a Portuguese Speaking Customer Support representative in the Luxury & High-End Brand Retail Department. If you have a passion for luxury products and exceptional customer service, this role is designed for you!

In this prestigious position, you will provide top-notch support to Portuguese-speaking clients, assisting them with their inquiries and ensuring they receive the highest level of service associated with luxury brands. If you're driven, detail-oriented, and enthusiastic about helping customers, we want to hear from you!

Your Responsibilities

• Deliver exceptional customer service to Portuguese-speaking clients through various communication channels.
• Assist customers with inquiries related to luxury products and services, ensuring a memorable shopping experience.
• Accurately document customer interactions in our CRM system.
• Collaborate with team members to achieve service excellence and enhance customer satisfaction.
• Engage in product training and development to stay informed about the latest luxury brand offerings.

Requirements

• Fluency in Portuguese (written and spoken) is essential. Your nationality and native language must be clearly stated in your application.
• A demonstrated passion for luxury brands and high-end retail.
• Previous experience in customer support, particularly in the luxury sector, is a strong advantage.
• Excellent communication and interpersonal skills.
• A proactive team player with a keen eye for detail.
• Strong problem-solving abilities and a customer-centric approach.
• Ability to work effectively in a dynamic environment and manage multiple inquiries.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and two weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...