Portuguese Speaking Customer Support for Logistics Department in Athens Greece

AI overview

Assist Portuguese-speaking customers with logistics inquiries, providing timely and professional support while collaborating with internal teams to enhance customer satisfaction.

πŸš€ Join Our Logistics Team! Patrique Mercier Recruitment ES is excited to offer an opportunity for a Portuguese Speaking Customer Support representative for our Logistics Department based in Athens, Greece! If you are fluent in Portuguese and have a keen interest in logistics, this role is an excellent fit for you.

In this important position, you will assist Portuguese-speaking customers with their logistics inquiries, ensuring they receive timely and professional support. Enjoy working in a beautiful city known for its rich history and vibrant culture while contributing to a dedicated team. If you’re looking to grow your career in logistics and customer service, we want to hear from you!


Your Responsibilities

  • Provide exceptional customer support to Portuguese-speaking clients regarding logistics inquiries via phone, email, and chat.
  • Assist customers with issues related to shipments, deliveries, and tracking.
  • Document customer interactions and maintain accurate records in our CRM system.
  • Collaborate with internal teams to resolve logistics challenges and enhance customer satisfaction.
  • Participate in training to keep up-to-date with logistics processes and improvements.

Requirements

  • Fluency in Portuguese (written and spoken) is essential.
  • A strong commitment to delivering high-quality customer service.
  • Previous experience in customer support or logistics is an advantage but not mandatory.
  • Excellent communication and interpersonal skills.
  • A collaborative team player with a positive attitude.
  • Strong analytical skills and attention to detail.
  • Willingness to work in Athens, Greece, and immerse yourself in a vibrant cultural experience.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...

Perks & Benefits Extracted with AI

  • Equity Compensation: Monthly Performance Bonus
  • Health Insurance: Private Health Insurance
  • Free Greek lessons: Free Greek lessons
  • Paid Time Off: Fully Paid Training

Mercier Recruitment is a recruitment agency that specializes in connecting multilingual candidates with job opportunities in Greece, ensuring they can work in their native languages while also offering relocation support.

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