Portuguese Speaking Customer Service for Online Shopping Platform in Greece

Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Portuguese-speaking individuals to join an Online Shopping Platform in Greece as Customer Service Representatives! If you have a passion for e-commerce and enjoy assisting customers in finding the best products, this role is perfect for you. You will be responsible for providing exceptional support to Portuguese-speaking customers, helping them navigate the online platform and resolving any inquiries they may have. Join a dynamic team where your contributions are valued and where you can make a real impact!

Your Responsibilities

• Deliver outstanding customer service to Portuguese-speaking clients through various channels, including phone, email, and live chat.
• Assist customers with their inquiries, provide information about products, and resolve issues smoothly.
• Maintain a friendly and professional demeanor in all interactions, ensuring customer satisfaction.
• Accurately document customer interactions to enhance the quality of service.
• Collaborate with team members to improve customer experience and support initiatives.
• Engage in ongoing training to stay updated on product offerings and best practices in customer service.

Requirements

• Fluency in Portuguese (both written and spoken) is essential.
• A strong commitment to providing exceptional customer service.
• Prior experience in customer service or e-commerce is an advantage, but not mandatory.
• Excellent communication and interpersonal skills.
• The ability to work independently as well as collaboratively within a team.
• Positive attitude and proactive approach to problem-solving.
• Willingness to learn and grow within a vibrant and supportive environment!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...