Portuguese Speaking Customer Service for Online Retail Department In Greece

Patrique Mercier Recruitment ES is delighted to offer an exciting opportunity for Portuguese-speaking individuals to join the Online Retail Department in Greece as Customer Service Representatives! If you have a passion for e-commerce and love providing exceptional customer experiences, this role is made for you. You will assist Portuguese-speaking customers with their inquiries related to online retail products, ensuring that they have a seamless shopping experience. Become a vital part of a dynamic team that values your contributions and supports your growth!

Your Responsibilities

• Deliver outstanding customer service to Portuguese-speaking clients through phone, email, and live chat.
• Efficiently handle customer inquiries and complaints, providing comprehensive product information.
• Maintain a positive and professional demeanor while assisting customers.
• Document customer interactions accurately to help improve service quality.
• Collaborate with team members and other departments to resolve customer issues effectively.
• Participate in continuous training to enhance product knowledge and customer service skills.

Requirements

• Fluency in Portuguese (both written and spoken) is essential. Your nationality and native language must be clearly stated in your application.
• A strong commitment to providing excellent customer service.
• Previous experience in customer service or retail is a plus, but not essential.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Proactive attitude with strong problem-solving abilities.
• Willingness to learn and grow within a supportive and dynamic work environment!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...