Portuguese Speaking Consultant for Online Payment Solutions Department

Patrique Mercier Recruitment PT is excited to offer a position for a Portuguese Speaking Consultant in our Online Payment Solutions Department. This role is perfect for someone who is passionate about the fintech industry and enjoys working closely with clients to help them navigate and optimize their online payment solutions. As a key member of our team, you will assist Portuguese-speaking clients in achieving their financial goals through our innovative payment technologies. Join us in making a difference in the online payment landscape!

Responsibilities

• Act as the main point of contact for Portuguese-speaking clients, assessing their needs and providing tailored solutions for online payment services.
• Assist clients during the onboarding process and ensure they have a smooth experience implementing our payment solutions.
• Address client inquiries and provide effective troubleshooting support for any issues they encounter.
• Conduct training and development sessions to familiarize clients with our payment technologies and best practices.
• Collaborate with internal teams to share client feedback and contribute to ongoing service enhancements.
• Stay informed on the latest trends and advancements within the online payment industry to provide clients with up-to-date information and advice.

Requirements

• Fluency in Portuguese and English is essential; knowledge of additional languages is a bonus.
• Experience in customer support, consulting, or a related field, particularly in fintech or payment processing.
• Strong understanding of online payment systems and the ability to convey complex information in a simple manner.
• Excellent communication skills with a focus on providing exceptional customer service.
• Strong organizational skills and the ability to prioritize multiple client accounts effectively.
• Eager to learn and adapt in the rapidly changing landscape of online payment technologies.
• A team-oriented mindset with a proactive approach to solve client challenges.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....