Job Purpose

The Porter Supervisor is responsible for overseeing the hospital portering services, ensuring the efficient and safe transportation of patients, medical equipment, and other essential items within the hospital premises. The role involves supervising a team of porters, managing schedules, and ensuring high standards of hygiene, safety, and patient care. The individual will work closely with various hospital departments to optimize portering operations and enhance service delivery

Core Responsibilities

Patient Transport and Support

Oversee the safe and compassionate transport of patients within the hospital.
Ensure proper handling and positioning of patients to prevent discomfort or injury.
Support porters in transferring patients with mobility challenges or medical conditions.
Ensure prompt response to transport requests from medical and nursing staff.
Maintain strict confidentiality and dignity when assisting patients.

Medical Equipment and Supplies Handling

Ensure timely delivery of medical equipment and supplies to different hospital units.
Supervise the transport of sensitive medical instruments following safety guidelines.
Oversee the movement of blood samples, lab reports, and pharmaceutical items.
Ensure compliance with hospital protocols for the transportation of hazardous materials.
Monitor the proper cleaning and storage of transport trolleys and wheelchairs.

Emergency Response Coordination

Ensure porters are trained and available to assist in emergency patient transfers.
Coordinate the movement of critically ill patients in collaboration with emergency teams.
Organize the rapid transportation of medical supplies during urgent situations.
Assist in the implementation of hospital evacuation plans when necessary.
Ensure a standby team of porters is available for emergency support.

Waste and Biohazard Disposal Management

Ensure proper handling and disposal of hospital waste, including hazardous materials.
Supervise porters in the safe transport of medical waste to designated disposal areas.
Implement infection control measures to minimize exposure risks.
Train porters on biohazard handling procedures.
Work closely with the hospital waste management team to maintain compliance with regulations.

Administrative Duties and Reporting

Maintain accurate records of porter assignments and hospital transport activities.
Prepare reports on portering efficiency, challenges, and resource utilization.
Conduct regular team meetings to discuss operational updates and improvements.
Ensure portering staff adhere to timekeeping and attendance policies.
Assist in budget planning for portering services, including equipment procurement

Educational Requirements

B.Sc. in Business Administration, Leadership, Health Safety and Environment or any related field

Professional Requirements

Diploma or certification in healthcare support services, logistics, or related field.
Training in health and safety, infection control, or patient handling is an advantage.

Experience Requirements

1-5 years of experience in hospital portering, logistics, or healthcare support services.
Prior experience in supervisory or leadership roles within a hospital setting.

Competency Requirements

Knowledge Requirements

Knowledge of hospital policies, patient transport procedures, and infection control measures
Knowledge of patient handling, mobility support, and emergency response procedures.

Skill Requirements

Strong understanding of hospital transport and logistics management.
Knowledge of patient handling, mobility support, and emergency response procedures.
Ability to use hospital transport tracking systems and scheduling tools.
Familiarity with biohazard waste handling and disposal procedures.
Good understanding of hospital infection control protocols and safety standards.

Personal Abilities

Excellent leadership and team management skills.
Strong problem-solving and decision-making abilities.
Effective communication and interpersonal skills.
Ability to remain calm and organized in high-pressure situations.
Attention to detail and commitment to patient safety.

African Medical Centre of Excellence, Abuja (AMCE Abuja) aims to be an Employer of Choice, providing equal opportunity for everyone regardless of their background, gender, race and other protected characteristics.