Porter, Season 2026 - Splendido, A Belmond Hotel Portofino

Portofino , Italy
full-time

AI overview

Join a dedicated housekeeping team at a luxury hotel and ensure exceptional guest experiences through attentive service and maintaining high standards in a beautiful setting.

Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future. 

Become part of a caring team of professionals striving for excellence. At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection. 

We are looking for a Porter for the next season, to join our housekeeping team.  

The ideal candidate is passionate about hospitality and comfortable with challenges.  

He/She is willing to provide authentic and luxury experiences, demonstrating care, confidence, curiosity and community. 

He/She will Report to the Executive Housekeeper. 

Main duties & responsibilities: 

  • Responsible for the welcome and farewell of our guests, according to the Company policies, standard and procedures, maintaining high standards at all times;  
  • Responsible for the parking of the guest cars and cleanliness of the parking area;  
  • Ensure that the external reception area is in order and well maintained;  
  • Being informed about guest information (arrivals, departures and guests in house);   
  • Being informed about touristic attractions in the area and services offered by the hotel;   
  • Working closely with the Reception staff and offering assistance when necessary;  
  • Deal with emergency requests when asked by a Supervisor;   
  • Maintain professional relationships with guests and colleagues;   
  •  Anticipate guests needs. 

Requirements

  • Responsible for the welcome and farewell of our guests, according to the Company policies, standard and procedures, maintaining high standards at all times
  • Ensure that the external reception area is in order and well maintained
  • Being informed about guest information (arrivals, departures and guests in house)
  • Anticipate guests needs.
  • Fluent in English and Italian
  • Strong interpersonal and communication skills
  • In possess of a High School certificate

Benefits

  • We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 4, Porter;
  • Start date: April 2026 to End date: November 2026, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path;
  • Monthly gross salary around € 1.600, separate payslip for 13°,14° and TFR;
  • Monthly welfare incentive based on quality goals;
  • Accommodation in our staff house including breakfast;
  • Bus ticket as benefit for the contract period; staff cantine;
  • Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages.

About Belmond: 

Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties. The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.  

Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.  

Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace. 

Perks & Benefits Extracted with AI

  • Discovering Belmond programme benefits: Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages

It all began in 1976, when we received the keys to the legendary Hotel Cipriani in Venice. A year later we began collecting the carriages for the Venice Simplon-Orient-Express, which launched in 1982 to whisk intrepid travellers to La Serenissima in style.Belmond joined LVMH Moët Hennessy Louis Vuitton in April 2019, reinforcing our place among the international leaders in luxury. For over 40 years, we have followed our pioneering spirit and passion for authenticity to create and uncover some of the world’s greatest travel adventures. Today, our collection includes one-of-a-kind hotels, trains, river cruises and safari lodges in stunning destinations across the globe. Each has an incredible story to tell.

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Salary
€1.600 per month
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