Polish Speaking Technical Support Adviser

Patrique Mercier Recruitment ES is excited to announce an opening for a Polish Speaking Technical Support Adviser! This is a fantastic opportunity for individuals who are passionate about technology and providing excellent customer service. In this role, you will assist our Polish-speaking clients with technical inquiries and issues related to our innovative products and services. If you enjoy problem-solving and helping customers enhance their experience, we would love to hear from you!

Your Responsibilities

• Deliver high-quality technical support to Polish-speaking customers regarding our technology offerings.
• Diagnose and troubleshoot technical issues effectively to ensure maximum customer satisfaction.
• Guide customers on the features and benefits of our products and services.
• Document all customer interactions and provide solutions for effective follow-up.
• Collaborate with team members to enhance support processes and share insights.
• Engage in ongoing training to keep updated on product enhancements and industry trends.

Requirements

• Fluency in Polish (both spoken and written) is essential. Please indicate your native language and nationality in your C.V. and/or Cover Letter.
• Strong technical skills with an aptitude for problem-solving.
• Previous experience in customer service or technical support is preferred but not mandatory.
• Exceptional communication skills and a focus on customer satisfaction.
• A collaborative team player who is able to thrive in a dynamic environment.
• Desire to learn and grow in the technology sector.
• A genuine passion for helping others and delivering outstanding support!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
• ·         Free Greek Lessons, discounts and other perks