Polish Speaking Multilingual Support Representative

🇵🇱 Join Our Exceptional Team! Patrique Mercier Recruitment ES is actively seeking a **Polish Speaking Multilingual Support Representative**. If you are fluent in Polish and dedicated to providing outstanding customer service, we would love to connect with you!

In this crucial role, you will assist Polish-speaking customers by addressing their inquiries and resolving issues effectively. Your linguistic skills and customer-centered approach will help create positive experiences and strengthen relationships within our diverse client base.

Your Responsibilities

• Provide high-quality multilingual support to Polish-speaking customers through phone, email, and chat.
• Efficiently resolve customer queries and concerns to ensure satisfaction.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with internal teams to enhance service delivery and improve processes.
• Engage in continuous training to enhance your product knowledge and service capabilities.

Requirements

• Fluency in Polish is required; proficiency in additional languages is advantageous. Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter.
• A strong enthusiasm for customer service and a commitment to client satisfaction.
• Previous experience in a customer support role is preferred.
• Excellent communication and interpersonal skills.
• A proactive, positive attitude with strong problem-solving abilities.
• Ability to thrive in a fast-paced environment and handle multiple priorities.
• Willingness to learn and adapt within a multicultural workplace.

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
• ·         Free Greek Lessons, discounts and other perks