Polish-Speaking Customer Support for Subscription-Based Services Department

🌟 Join Our Dynamic Team! Patrique Mercier Recruitment ES is excited to announce an opportunity for a Polish-Speaking Customer Support representative in the Subscription-Based Services Department! If you are fluent in Polish and have a passion for providing excellent customer service, we want you to be part of our team!

In this crucial role, you will assist Polish-speaking customers with their inquiries and support them in navigating our subscription services. Whether it's addressing questions or resolving issues, your goal will be to ensure a positive customer experience. If you’re ready to contribute your skills in a friendly and supportive environment, we would love to hear from you!

Your Responsibilities

• Provide excellent customer support to Polish-speaking clients through various communication channels such as email, chat, and phone.
• Assist customers with inquiries related to subscription services, ensuring clarity and satisfaction.
• Accurately document customer interactions and feedback in our CRM system.
• Collaborate with team members to meet service goals and enhance customer satisfaction.
• Engage in training and development opportunities to improve service delivery and product knowledge.

Requirements

• Your nationality and native language must be clearly stated in your application. Fluency in Polish (written and spoken) is essential.
• A strong dedication to delivering high-quality customer service.
• Previous experience in customer support or related roles is an advantage but not required.
• Exceptional communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Strong analytical and problem-solving skills.
• Willingness to adapt and learn in a fast-paced environment.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...