Polish-Speaking Customer Support for Luxury & High-End Brand Retail Department

✨ Discover Your Career in Luxury! Patrique Mercier Recruitment ES is excited to announce an opening for a Polish-Speaking Customer Support representative in the Luxury & High-End Brand Retail Department. This is an incredible opportunity for individuals passionate about luxury brands and providing exceptional customer service.

In this premier role, you will assist Polish-speaking customers with inquiries related to high-end products, ensuring they receive the top-notch service that luxury brands are known for. Join our dedicated team and be a part of creating memorable experiences for clients while enjoying a dynamic work environment. If you are committed to excellence and ready to advance your career in retail, we want to hear from you!

Your Responsibilities

• Provide exemplary customer support to Polish-speaking clients through various channels including phone, email, and live chat.
• Assist customers with inquiries about luxury products, order processing, and returns, ensuring they have a seamless experience.
• Document customer interactions accurately in our CRM system.
• Collaborate with team members to achieve service objectives and maintain high standards of customer satisfaction.
• Participate in ongoing training to stay informed about product offerings and luxury retail trends.

Requirements

• Fluency in Polish (written and spoken) is essential. Your nationality and native language must be clearly stated in your application.
• Passion for luxury brands and high-end retail.
• Previous experience in customer support or retail is desirable but not mandatory.
• Outstanding communication and interpersonal skills.
• A proactive team player with a customer-centric approach.
• Strong attention to detail and problem-solving skills.
• Ability to work effectively in a fast-paced environment.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...