Polish-Speaking Customer Support for Automotive Insurance & Claims Department

🚗 Join Our Dynamic Team! Patrique Mercier Recruitment ES is excited to announce an opportunity for a Polish-Speaking Customer Support representative within the Automotive Insurance & Claims Department. If you are fluent in Polish and have a keen interest in the insurance sector, this role could be your next career move!

In this essential position, you will support Polish-speaking clients with their automotive insurance inquiries and claims, ensuring they receive the help and guidance they need throughout the process. Be part of a dedicated team focused on providing excellent service while expanding your knowledge in the insurance field. If you're ready to take on this rewarding challenge, we'd love to hear from you!

Your Responsibilities

• Provide top-tier customer support to Polish-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries and claims related to automotive insurance, offering clear guidance and resolutions.
• Accurately document all customer interactions in our CRM system.
• Collaborate with colleagues to meet service level objectives and ensure customer satisfaction.
• Engage in ongoing training to stay informed about insurance policies and industry regulations.

Requirements

• Fluency in Polish (written and spoken) is essential.
• Your nationality and native language must be clearly stated in your application.
• A strong commitment to delivering exceptional customer service.
• Experience in customer support, particularly in insurance or automotive sectors, is a plus but not mandatory.
• Excellent communication and problem-solving skills.
• A collaborative team player with a positive attitude.
• Strong attention to detail and organizational abilities.
• Willingness to learn and adapt in a fast-paced environment.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...