Polish-Speaking Customer Service for Airline Reservations Department In Greece

Patrique Mercier Recruitment ES is thrilled to announce a fantastic opportunity for Polish-speaking individuals to join the Airline Reservations Department in Greece as Customer Service Representatives! If you have a passion for travel and enjoy providing top-notch support to customers, this role is tailor-made for you. You will assist Polish-speaking customers with their inquiries regarding airline reservations, helping them navigate their travel plans smoothly and efficiently. Be part of a dynamic team dedicated to delivering exceptional service in the airline industry!

Your Responsibilities

• Provide outstanding customer service to Polish-speaking clients through various communication channels such as phone, email, and live chat.
• Assist customers with airline inquiries, manage reservations, and resolve any issues promptly.
• Maintain a friendly, professional demeanor while interacting with customers.
• Document customer interactions accurately to support continuous improvements in service.
• Collaborate with colleagues and airline partners to ensure an exceptional customer experience.
• Engage in ongoing training to stay updated on industry trends and customer service best practices.

Requirements

• Fluency in Polish (both written and spoken) is essential. Your nationality and native language must be clearly stated in your application.
• Strong commitment to providing exceptional customer service.
• Previous experience in customer service or the travel industry is a plus but not mandatory.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a collaborative team.
• Positive attitude and proactive approach to customer satisfaction.
• Willingness to learn and grow within a vibrant and supportive work environment!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...