Polish Speaking Client Support Specialist

Patrique Mercier Recruitment is excited to announce an opportunity for a Polish Speaking Client Support Specialist to join our committed team! If you are fluent in Polish and have a strong desire to provide exceptional customer service, we would love to hear from you.

As the first point of contact for our Polish-speaking clients, you will play a critical role in ensuring their needs are met with professionalism and care. Your communication skills and client-oriented mindset will be key to delivering an outstanding service experience.

Key Responsibilities

• Provide exceptional support to Polish-speaking clients across various communication channels, including phone, email, and chat.
• Respond to inquiries and troubleshoot issues efficiently, ensuring customer satisfaction.
• Educate clients about our products and services to help them make informed decisions.
• Document client interactions and feedback to support ongoing service improvement efforts.
• Collaborate with team members to uphold our high service standards.
• Engage in training sessions to enhance your product knowledge and support techniques.

Requirements

• Fluency in Polish is required; additional language skills are a plus. Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter.
• A strong passion for delivering excellent customer service and helping others.
• Experience in client support or a related role is preferred but not mandatory.
• Excellent written and verbal communication skills.
• Self-motivated with the ability to work well in a team environment.
• Strong problem-solving skills and attention to detail.
• A positive attitude and a willingness to contribute to a collaborative team atmosphere.

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package (flight, transfer and 2 weeks hotel)
• ·         Free Greek Lessons, discounts and other perks