To support our Shiji Middle East team, we’re looking for an experienced and dynamic Implementation Consultant in Middle East to implement PMS & Meeting & events.
What you will do
- Provide technical consultancy to our hospitality customers within the Middle East region
- PMS Implementation, integration, and training (remotely and customer on-site)
- PMS Interfaces Implementation
- Meeting & Events solution Implementation
- Configure the system to meet country-specific legal fiscal requirements
- Analyze customer needs and configure the systems to their specific requirements
- Ensure multiple users, and service model concept meets the customer operational workflow
- Train the staff in the best and most practical use of the software
- Take the customer site live, answer any operational and application requests onsite
- Report accurate project status and act proactively to achieve the project goal
- Internal consultation
What are we looking for
- Hospitality Business background or working record in a similar PMS implementation role
- Meetings, Events and groups operational experience is an add-on
- You have the same passion for the Hospitality industry as our customers' passion to serve their guests
- Ability to adapt quickly to new technologies, products and procedures
- Ability to work and thrive in a multi-tasked and fast-paced environment
- Ability to quickly learn the company’s various IT solutions and able to handle system installation
- Ownership with quality, Professional “get it done” attitude and work ethic
- Fluent in English and Arabic are add-on
- Willingness to travel 70% - 80% across Middle East
What you’ll get from us
- Challenging and creative technology environment with a great deal of freedom and responsibility.
- Feedback and initiatives are always welcomed; you’ll also get full ownership to help shape the company's future.
- Opportunity to grow inside the global organization and develop yourself both professionally and personally
- Flexible working hours, opportunity to work (partially) remotely or choose your preferred location.
- A modern workplace in one of our multinational offices, of course as much coffee, mate and fruit as you need to get into the flow.
- Regular company Events & Entertainments as well as access to various location-based benefits.
Interested?
Looking forward to your application under specification of your possible starting date and salary expectations