Drive product adoption in the B2B enterprise space, enhancing user experiences and solutions through deep customer insights and dynamic product planning.
About the Company
Who are we?
Whatfix is an AI platform advancing the “userization” of enterprise applications, empowering companies to maximize the ROI of their digital investments. Technology needs adoption. It’s no different for AI. As AI reshapes roles, workflows, and human-machine interactions, it also introduces new layers of complexity and user friction. This is where Whatfix plays a pivotal role. A decade old DNA of empowering people to succeed with technology and not replacing them. We call this philosophy Userization: the belief that technology must adapt to the user, not the other way around.
At the heart of userization philosophy is ScreenSense, our proprietary AI engine, which continuously interprets both the context of what users are doing in an application or an AI tool and the intent behind their actions. By combining these signals, Whatfix delivers real-time guidance, nudges, knowledge, and automation directly in the flow of work.
This intelligence powers our entire product suite.
These are embedded with Whatfix AI Agents which supercharge creation, insights, and user guidance.
Our upcoming AI-first products are already creating a buzz in the market.
Together, these products reflect Whatfix’s commitment to building enterprise-ready AI teammates that maximize productivity and ROI. It gives users a unified, intelligent way to find answers across systems, apps, and knowledge silos and helps anyone looking to deliver fast and contextual answers.
Whatfix is bridging the gap between rapid technological change and human enablement—ensuring AI is not only embedded but also usable, trusted, and outcome-driven for every employee.
At Whatfix, we’re not just making software easier—we’re making AI work for people.
The company has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries.
Customers: 700+ enterprise customers, including 80+ Fortune 500 companies such as Shell, Schneider Electric, and UPS Supply Chain Solutions.
Investors: A total of ~$270 million USD has been raised as yet. Most recently Series E round of $125 Million USD led by Warburg Pincus, with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer, Peak XV Partners, and Stellaris Venture Partners.
Whatfix’s leadership is consistently recognized across top industry analysts and business rankings:
These recognitions are matched by business performance:
Be one of the key Leaders in this awesome journey of building a billion-dollar company!
About the role:
We are looking for a Associate Product Manager who is passionate about solving complex problems within the B2B enterprise space and preferably has addressed concerns around product adoption with use cases such as onboarding / First time use & ongoing discovery & learning. You will be part of a close-knit motivated team of rock stars both on the engineering/development & Go to Market (GTM) side.
What do you get to do?
What you need to have/ bring to the table:
Whatfix is a leading digital adoption platform that empowers organizations to maximize the ROI of their digital investments. Designed for enterprises, it enhances user experience and streamlines the way employees interact with software applications. With over 700 clients, including many Fortune 500 companies, Whatfix distinguishes itself in the B2B SaaS landscape by focusing on the 'userization' of enterprise tools.
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