Key Responsibilities
• Platform Support:
o Provide technical support and troubleshoot issues related to the Starburst Enterprise Platform.
o Ensure platform performance, availability, and reliability using Helm charts for resource management.
• Deployment and Configuration:
o Manage deployment and configuration of the Starburst Enterprise Platform on Kubernetes using Helm charts and YAML-based values files.
o Build and maintain Docker images as needed to support efficient, scalable deployments and integrations.
o Employ GitHub Actions for streamlined CI/CD processes.
• User Onboarding and Support:
o Assist in onboarding users by setting up connections, catalogs, and data consumption client tools.
o Address user queries and incidents, ensuring timely resolution and issue triage.
• Maintenance and Optimization:
o Perform regular updates, patching, and maintenance tasks to ensure optimal platform performance.
o Conduct application housekeeping, user query logs, and access audits.
• Scripting and Automation:
o Develop automation scripts using Python and GitHub pipelines to enhance operational efficiency.
o Document workflows and ensure alignment with business objectives.
• Broader Knowledge and Integration:
o Maintain expertise in technologies like Immuta, Apache Ranger, Collibra, Snowflake, PostgreSQL, Redshift, Hive, Iceberg, dbt, AWS Lambda, AWS Glue, and Power BI.
o Provide insights and recommendations for platform improvements and integrations.
• New Feature Development and Integration:
o Collaborate with feature and product development teams to design and implement new features and integrations with other data product value chain systems and tools.
o Assist in defining specifications and requirements for feature enhancements and new integrations.
• Automation and Innovation:
o Identify opportunities for process automation and implement solutions to enhance operational efficiency.
o Innovate and contribute to the development of new automation tools and technologies.
• Incident Management:
o Support incident management processes, including triaging and resolving technical challenges efficiently.
Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience supporting and maintaining applications deployed on Kubernetes using Helm charts and Docker images.
• Understanding of RDS, GitHub Actions, and CI/CD pipelines.
• Proficiency in Python and YAML scripting for automation and configuration.
• Excellent problem-solving skills and the ability to support users effectively.
• Strong verbal and written communication skills.
Preferred Qualifications
• Experience working with Kubernetes (k8s).
• Knowledge of data and analytical products like Immuta, Apache Ranger, Collibra, Snowflake, PostgreSQL, Redshift, Hive, Iceberg, dbt, AWS Lambda, AWS Glue, and Power BI.
• Familiarity with cloud environments such as AWS.
• Knowledge of additional scripting languages or tools is a plus.
Beneficial Experience
• Exposure to Starburst or other data virtualization technologies like Dremio, Trino, Presto, and Athena.
Axiom is a global information technology, consulting and outsourcing company and services provider. Our IT solutions empower organizations and individuals throughout the world to maximize value and quality to succeed in today's challenging business environment. As a fast-growing new economy company, we focus our strengths to offer world-class solutions and services through the convergence of technology, innovation, expertise and experience. We provide software consulting, development and IT-enabled services to clients across the globe. We work towards delivering sustained value creation for customers, employees, industries and society at large. Core offerings include data warehousing, middleware development, product development and web-enablement of legacy applications in verticals like telecom, finance, healthcare, manufacturing, energy & utilities, retail & distribution, enablement of legacy Relentless exploration of technology horizons and a Global Delivery Model that is a judicious combination of onsite, offsite and offshore development, offer a complete range of high-ROI business solutions spanning the consulting, technology, operations and process outsourcing value chain.
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