Performance Partnerships & Referrals Specialist

AI overview

Contribute to new customer acquisition growth by executing affiliate marketing programs and leveraging data-driven insights for performance optimization.
Our Purpose At Xero, we’re here to help supercharge small businesses. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. How you’ll make an impact As a Performance Partnerships & Referrals Specialist, you will play a critical role in contributing to new customer acquisition growth by supporting the execution of our affiliate marketing program, with a primary focus on our 3x3 markets. You will leverage data-driven insights to support the identification of high-performing affiliates, execute targeted, pre-defined campaigns, and contribute to incremental revenue growth. Your expertise in partner relationship management will help build strong collaborations with affiliates, ensuring alignment with overall marketing objectives. Additionally, you will use pre-selected marketing technologies and AI tools to increase efficiency and effectiveness in defined, routine tasks . By continuously monitoring program performance and analysing trends, you will identify opportunities and provide recommendations to senior team members, contributing to sustained business success. What you’ll do
  • Use pre-selected AI tools to support the sourcing, recruitment, and onboarding of new affiliate partners.
  • Manage day-to-day relationships with existing affiliates, providing support, resources, and communication to support performance goals.
  • Execute pre-defined affiliate marketing campaigns, promotions, and strategies to meet acquisition targets under the direction of the channel lead.
  • Monitor, analyse, and report on affiliate program performance, using data to identify trends, optimise campaigns, and maximise ROI.
  • Collaborate with peers in the broader marketing team to ensure affiliate messaging and creative are aligned with brand guidelines and campaigns.
  • Focus on operational tasks, such as ensuring program compliance with all terms, conditions, and brand guidelines, using pre-selected AI-driven monitoring and auditing tools.
  • Success looks like
  • Measurable growth in the number of active, high-quality affiliate partners across the 3x3 markets (AU, UK & US)
  • Consistent achievement of targets for new customer acquisition driven by the affiliate channel.
  • Optimisation of top performing Affiliates.
  • Efficient use of pre-selected AI tools for defined, routine tasks.
  • Strong, positive relationships built with top-tier B2B partners across our core markets.
  • What you'll bring
  • Affiliate Marketing: Proven experience in managing and growing an affiliate marketing program.
  • Platform Expertise: Hands-on experience with major affiliate marketing platforms (Impact, PartnerStack, etc.).
  • Digital Marketing: Solid understanding of the broader digital marketing ecosystem, including SEO, PPC, and content marketing.
  • SaaS/B2B (Preferred): Experience in a SaaS or B2B marketing environment is highly desirable.
  • AI Tools (Preferred): Strong experience driving AI efficiencies through affiliate marketing channels.
  • Relationship Management: Ability to build, manage, and nurture strong, productive relationships with external partners.
  • Analytical Skills: Excellent analytical skills with the ability to interpret data, identify trends, and make actionable, data-driven decisions.
  • Communication: Strong written and verbal communication skills for partner outreach, negotiation, and internal reporting.
  • Proactive & Organised: A proactive, self-starting attitude with strong organisational skills to manage multiple partners and campaigns simultaneously.
  • Why Xero? 
    Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

    Perks & Benefits Extracted with AI

    • Health Insurance: health insurance
    • Flexible working and career development: flexible working, career development, and many other benefits that reflect our human value
    • Paid Parental Leave: 26 weeks of paid parental leave for primary caregivers

    Xero is a New Zealand domiciled public technology company, listed on the Australian Stock Exchange.

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