People Support Specialist (Remote)

Be Part of Our Mission 

Learnlight is an EdTech company that’s passionate about putting trainers at the heart of the learning experience because that’s what delivers life-changing impact. We use award-winning technology to deliver language, intercultural and communication skills training online and on the ground, to learners in more than 180 countries. Since our early years as a digital start-up, we’ve worked with hundreds of blue chips and international institutions across the world. Our communication skills training is used by more than 1,500 companies and by over 700,000 workplace learners, setting them apart in an increasingly complex and global business environment. 

Your Career Opportunity 

In this exciting career opportunity, you’ll work full-time from home on a temporary contract covering a maternity leave. You’ll report to both the Head of Talent and the Head of People Support.

In this role, you will have the chance to positively impact our culture and team member experience by managing not only day-to-day administrative and financial tasks but also assist with company-wide community events and internal processes which support our multi-cultural team around the world.Working within the People Support team, you will also help to streamline and enhance all administrative functions relating to our office spaces.Your key responsabilities will include:

• Organize meetings, manage appointments, process office supply and other approved purchases, maintain invoices, log daily expenses, and track monthly KPIs.
• Ensure office supplies and resources are restocked, handle deliveries and courier requests, manage postal mail, hot desks, and meeting room reservations across locations.
• Assist with onboarding/offboarding, travel requests, company events, meetups, and implementing culture & community initiatives.
• Manage switchboard/telephone calls, shared email accounts, and ensure data security, integrity, and confidentiality.
• Maintain office policies, attend office as required, and perform other duties as assigned.

What You'll Offer 

• Excellent written and verbal communication skills with the ability to build collaborative relationships and demonstrate courtesy, kindness, and empathy.
• Strong organizational and planning skills with the ability to plan, prioritize, and meet commitments aligned with organizational goals.
• Ability to work under pressure to meet tight deadlines while maintaining attention to detail and quality.
• Strong analytical skills with effective attention to detail for problem-solving and ability to excel in a fast-paced, multi-cultural environment.
• C2 level in Spanish and C1 level in English preferred.

What We Offer 

• Work-Life Balance: Benefit from our remote work from home culture, with options to collaborate with colleagues in regional offices (if applicable). Enjoy generous paid time off including public and personal holidays and two company-wide days off per year to recharge.  

• Learning & Development: Access to language learning, masterclasses and professional development opportunities with a culture of coaching and constructive feedback. 

• Community Events: Make new friends and connect with colleagues at virtual wellbeing sessions, team-building activities and informal social clubs.  

• Company News: With regular updates on our internal networking platform, you’ll always be connected with the latest developments. 

• Cultural Collaboration: Our Intercultural Assessment provides valuable insights to help you build collaboration across diverse cultures. 

• Recommend a Friend: Earn a bonus by referring talented professionals to join Learnlight through our referral program (conditions apply). 

• Regardless of gender, religion, ethnicity, sexual orientation, age or disability, we are proud to welcome, and support, new talent from all communities. Click to learn more about our Diversity, Equity, Inclusion Workplace Certification and commitments. 

Ready to Join Us? 

Our colleagues – also known as Learnlighters - live by our values of enthusiasm, initiative and commitment. We review applications regularly and interviews are being scheduled now, so we encourage you to apply as soon as possible. Learnlight is a global company and we look for English communication skills for effective collaboration.

The personal data you provide will be processed by Learnlight in order to manage your candidacy for the corporate selection processes that fit your profile. Under the legal conditions, you have the right to access, rectify and delete the data, to limit its processing, to oppose its processing and to its portability to our address (Calle de las Huertas 11, 28012 - Madrid) or to the email address privacy(at)learnlight.com. You can find more information in the Privacy Policy of our website https://www.learnlight.com/en/privacy-policy/  

#LI-Remote