People Operations Manager

New York , United States

AI overview

Lead and develop the people function in a dynamic startup, overseeing HR operations, benefits, and employee engagement initiatives.

Seeking an experienced People Operations Manager to build and lead the foundation of the people function at a fast-growing, tech-enabled insurance startup. This role blends HR operations, benefits administration, and workplace experience to create a high-performing, engaging environment that supports company growth and employee success.

Responsibilities

  • Own the full employee lifecycle including onboarding, offboarding, performance management support, and HR compliance
  • Administer and optimize employee benefits programs (health insurance, 401(k), and perks) and serve as the main point of contact for employee questions
  • Manage HRIS systems (ADP), employee records, and people analytics to support headcount planning and organizational decisions
  • Design and execute team events, off-sites, and culture-building initiatives to drive engagement and retention
  • Oversee daily office operations including facilities, vendors, supplies, and office-related budget management
  • Support recruiting efforts by ensuring a smooth and positive candidate and new hire experience

Requirements

  • 5+ years of experience in People Operations or HR, preferably in a startup or fast-paced tech/fintech environment (20–100 employees ideal)
  • Proven experience with benefits administration, HR compliance, and HRIS platforms (ADP preferred)
  • Experience building and scaling people processes and systems from scratch in a high-growth setting
  • Ability to balance strategic thinking with hands-on execution
  • Strong judgment and discretion when handling confidential employee matters
  • Excellent organizational skills with the ability to manage both HR responsibilities and workplace experience initiatives
  • Passion for building strong, people-first cultures and developing the people function as a competitive advantage

Benefits

  • $85,000 - $110,000 USD/Year
  • Comprehensive coverage across medical, dental, vision, life, and disability
  • 401(k)
  • Unlimited PTO
Salary
$85,000 – $110,000 per year
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