People Operations Manager

Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.

Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.

Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.

Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.

The Role:

As the People Operations Manager you will play a pivotal role building company culture and providing exceptional employee experience.

Key Responsibilities:

• Lead the charge in designing and implementing innovative compensation and benefits programs that attract and retain top industry talent.
• Empower our employees to thrive through comprehensive performance management strategies, fostering a culture of growth and development.
• Harness the power of data with state-of-the-art HR information systems, using insights to drive informed decision-making and strategic planning.
• Be the driving force behind a dynamic and inclusive company culture, organizing exciting events and initiatives that keep our team inspired and engaged.
• Elevate the employee experience through personalized initiatives that prioritize well-being, professional development, and overall satisfaction.
• Champion employee well-being and satisfaction, ensuring a supportive and uplifting work environment that promotes happiness and productivity.
• Navigate the complexities of HR operations, including immigration processes, with finesse and efficiency, ensuring compliance and a seamless employee experience.

What We're Looking For:

• A passionate HR professional with a Bachelor's degree in Human Resources, Business Administration, or a related field; HR certifications or additional qualifications are highly regarded.
• Proven experience of 3-5 years in dynamic human resources management roles, with a specialization in driving impactful compensation and benefits programs, performance management, and HR operations.
• A tech-savvy mindset with a strong command of HRIS and other relevant software, leveraging technology to optimize HR processes and elevate the employee experience.
• A deep understanding of employment laws and regulations, particularly in the context of compensation, benefits, and immigration, with a track record of successful compliance and risk management.
• Exceptional communication skills and a knack for fostering strong relationships, with a genuine passion for nurturing a positive and inclusive workplace culture.

Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.

Compensation:

At Aisera, we strive to design equitable and explainable compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.

BASE SALARY: $90,000-$130,000

This role may also be eligible for benefits, bonuses, and equity.