People Operations Generalist

About Buildout

Buildout is the AI deal engine for CRE brokerages, automating every step from first contact to commission. While brokers focus on relationships and winning listings, Buildout handles the workflows behind the scenes, turning manual processes into intelligent, scalable systems. Trusted by over 50,000 brokers, Buildout powers more profitable deals from lead to close. Learn more at www.buildout.com.

The Opportunity

At Buildout, we take the work, but not ourselves too seriously. And our people are at the center of everything we do. We’re looking for a People Operations Generalist to help run and improve the systems that support our fully remote team. People Ops shapes how employees experience the company, from their first day through every milestone along the way. This role is critical in making sure those moments run smoothly, feel delightful, and scale as we grow.

You’ll own core operational areas like onboarding, benefits, and HR systems, while also helping improve how we work behind the scenes. You’ll partner closely with the Director of People Operations and have the opportunity to take real ownership, make things better than you found them, and have a meaningful impact on the employee experience.

How You’ll Contribute

Employee Lifecycle & Experience

• Own programs across the employee lifecycle, including onboarding, offboarding, and the moments that matter in between

• Manage onboarding operations, including pre-boarding coordination, system setup, equipment ordering, I-9 compliance, background checks, scheduling, and day one onboarding sessions

• Partner with managers and new hires to ensure a strong onboarding experience, tracking progress, supporting ramp, and identifying opportunities to improve onboarding effectiveness over time

• Manage employee lifecycle changes (promotions, compensation updates, role changes) within our systems

• Support employee leaves of absence, ensuring a smooth and compliant experience

• Serve as a responsive resource for employees, answering questions and helping them navigate People Ops processes

People Operations & Systems

• Maintain accurate and up-to-date employee data across Rippling (our HRIS) and internal records

• Support benefits administration, serving as a resource for employee questions and working with vendors to resolve issues

• Own payroll execution in partnership with Finance, including preparing inputs, reviewing changes, and ensuring accuracy across each cycle

• Support payroll-related compliance and state tax processes, including reviewing notices, taking action where applicable, and partnering with internal teams or tax agencies to resolve issues

• Build proficiency with our systems and workflows, identifying opportunities to automate how work gets done and leveraging new tools and AI where helpful

Remote Work Operations

• Help ensure our remote team has the tools, access, and support they need to do their best work day-to-day

• Act as the liaison between employees and our IT vendor, helping troubleshoot issues and ensure timely resolution

• Support employee access, provisioning, and offboarding across systems and tools

• Coordinate equipment ordering and logistics for new hires and existing employees

• Support the operations of our virtual workplace, including tools, systems, and processes (e.g., mail, access, vendor coordination)

• Contribute to initiatives that strengthen connection and engagement across our remote team, including employee recognition, key milestones, and programs that reinforce our culture

What Makes a Great Candidate

• You’ve built a solid foundation. You have 2+ years of experience in People Operations or a related role, and hands-on experience with HR processes like onboarding, payroll, and benefits (experience in a remote, SaaS company is a plus).

• You’re systems savvy. You’re comfortable working in HR systems (Rippling and Google Workspace experience is a plus) and you’re confident learning new tools quickly.

• You like making things better. You don’t wait to be told something could improve. You notice gaps and opportunities and take initiative to refine processes so they’re more efficient, scalable, and thoughtful.

• You sweat the details. You take pride in accuracy, ensuring employee data, payroll, and compliance processes are handled with care

• You exercise sound judgment. You handle sensitive and confidential information with discretion and professionalism.

• You’re comfortable moving quickly. Priorities evolve, new questions come up, and you keep moving work forward without waiting for perfect clarity.

• You communicate effectively. You build trust through responsive, thoughtful communication and aren’t afraid to bring some delight and levity into the day-to-day

• You take the work seriously, but not yourself too seriously. You bring humility, a sense of humor, and a collaborative spirit, helping create an environment where people enjoy working together.

We know there are great candidates who won’t check all of these boxes, and we also know you might bring important skills that we haven’t considered. If that’s you, don’t hesitate to apply and tell us about yourself.

Location: This is a fully remote role open across most of the US.

Travel: Interviewing, onboarding, and day-to-day work is done remotely, but we do bring the company together annually for an all-company kickoff where travel is expected.

Compensation: The targeted compensation range for this position is $65,000 - $80,000 base salary and participation in our company bonus pool.

Reporting To: Olivia Mackay, our Director of People Operations

Perks & Benefits 

This program includes:

• Impactful insurance and benefit options, including 2 medical plans to choose from, 100% coverage of employee dental and vision insurance premiums, HSA seed, company-paid STD, LTD, life insurance, and telemedicine, and a wellness benefit of $400/year.

• Policies that support a healthy work/life harmony, including Flexible PTO, 14 paid company holidays, paid parental leave, and give back days

• 401(k) with 4% company match and immediate vesting

• A fully remote work culture with a monthly remote work reimbursement ($600/year) to support our distributed team and an annual, in-person company kickoff

• Challenging problems to solve with a committed and supportive team who are invested in your growth and development

• A wonderfully quirky culture where you’re encouraged to bring your whole self to work

Buildout is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. 

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information and we will consider your request. 

Below, you will be asked to complete identity information for the Equal Employment Opportunity Commission (EEOC). It is required by law that we ask these questions using the format provided by the EEOC. However, we want you to know that at Buildout, we understand that gender is not binary and welcome people of all identities.

For more information about our privacy practices please visit our Privacy Policy. By submitting your application, California residents consent to Buildout processing your personal information for the purpose of assessing your candidacy for this position in accordance of our Privacy Notice for Prospective California Employees.