People Operations Coordinator

Who are we?

Hi! 👋 We are Ravelin! We're a fraud detection company using advanced machine learning and network analysis technology to solve big problems. Our goal is to make online transactions safer and help our clients feel confident serving their customers.

And we have fun in the meantime! We are a friendly bunch and pride ourselves in having a strong culture and adhering to our values of empathy, ambition, unity and integrity. We really value work/life balance and we embrace a flat hierarchy structure company-wide. Join us and you’ll learn fast about cutting-edge tech and work with some of the brightest and nicest people around - check out our Glassdoor reviews.

If this sounds like your cup of tea, we would love to hear from you! For more information check out our blog to see if you would like to help us prevent crime and protect the world's biggest online businesses.

The Role

We are looking for someone to join our People Operations team in a role where you will be supporting both the Talent and HR sides of the business. It’s a great time to join the team as we work to maintain Ravelin’s amazing culture while supporting the company through its next stage of growth.

This role is ideal for someone who enjoys working with people, takes pride in doing things well, and approaches their work with honesty and care. If you’re someone who acts with integrity, is interested in technology and enjoys being part of a supportive team, we’d love to hear from you.

Responsibilities

• Help build job pipelines by reaching out to candidates on LinkedIn 
• Review direct applications and shortlist qualified candidates
• Support hiring processes including posting job descriptions, scheduling interviews etc
• Support on maintaining up to date documentation and ensure data accuracy
• Own the onboarding checklist for new employees 
• Be responsible for documenting changes in relevant systems for current employees (i.e. promotions)
• Contribute to People projects like ED&I (Equality, Diversity, and Inclusion) as well as general culture projects 

Requirements

• 1+ years of experience working in a role where you had to be organised as well as people focused 
• A genuine “people person” who enjoys helping and connecting with others
• High levels of empathy, emotional intelligence, and respect for others
• Understands the need for confidentiality, integrity, and discretion when handling sensitive information
• Well-organised, with attention to detail, dependable, and able to manage priorities effectively
• Curiosity and a willingness to learn, grow and contribute

• Excellent written and verbal communication skills

Benefits

• Flexible Working Hours & Remote-First Environment — Work when and where you’re most productive, with flexibility and support.
• Comprehensive BUPA Health Insurance — Stay covered with top-tier medical care for your peace of mind.
• £1,000 Annual Wellness and Learning Budget — Prioritise your health, well-being and learning needs with funds for fitness, mental health, and more.
• Monthly Wellbeing and Learning Day — Take every last Friday of the month off to recharge or learn something new, up to you.
• 25 Days Holiday + Bank Holidays + 1 Extra Cultural Day — Enjoy generous time off to rest, travel, or celebrate what matters to you.
• Mental Health Support via Spill — Access professional mental health services when you need them.
• Aviva Pension Scheme — Plan for the future with our pension program.
• Ravelin Gives Back — Join monthly charitable donations and volunteer opportunities to make a positive impact.
• Fortnightly Randomised Team Lunches — Connect with teammates from across the company over in person or remote lunches every other week on us!
• Cycle-to-Work Scheme — Save on commuting costs while staying active.
• BorrowMyDoggy Access — Love dogs? Spend time with a furry friend through this unique perk.
• Weekly Board Game Nights & Social Budget — Unwind with weekly board games or plan your own socials, supported by a company budget

*Job offers may be withdrawn if candidates do not meet our pre-employment checks: unspent criminal convictions, employment verification, and right to work.*