People Operations Coordinator

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

The People Operations Coordinator will serve as the primary point of contact for employee HR inquiries, providing timely guidance and support while maintaining a positive, action-oriented approach.

This role is critical for the seamless execution of core HR administration,including new hire onboarding and terminations. A high degree of attention to detail and strong follow-through is required to succeed in this role.

The People Operations Coordinator connects information across various activities to identify process improvements that increase efficiency. Success requires resilience, comfort with ambiguity, an inquisitive mindset regarding HR compliance, and the ability to build strong, collaborative partnerships with

cross-functional stakeholders

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Serve as the first point of contact for employee questions received through the People Ops inbox and HR service portal
• Seek out creative solutions to provide guidance, troubleshoot and resolve issues, escalating when necessary
• Ensure timely administrative execution of new hire and contractor onboarding and terminations including document collection and storage, background investigations, I-9 completion, E-verify, and HR systems updates
• Ensure timely and accurate delivery of recurring and ad hoc HR reports
• Develop and maintain strong partnerships with key stakeholders including Legal, Finance, Total Rewards, Compliance, and IT
• Connect the dots across a range of activities to bring visibility to recurring issues and opportunities
• Input, audit and manage important employee data in ADP, our HCM system
• Lead a variety of HR projects and process improvements to increase efficiencies in support of daily business operations, directing employees to the resources and information they need
• Support monitoring of time and attendance data to ensure alignment with payroll and HR records
• Identify opportunities to improve People Operations workflows to increase efficiency and data integrity

Requirements

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Strong follow through, attention to detail, and time management skills
• Confident, clear, and timely written and verbal communication skills
• Resilience to change, comfort with ambiguity and competing priorities
• Positive attitude with bias towards action

YOU HAVE…

• Bachelor's/College Degree in any related field you’re passionate about!
• Minimum of 3 years experience collaborating cross-functionally
• An inquisitive mindset and comfort with HR compliance
• Advanced capability of Google suite, especially Google Sheets
• Excellent analytical skills
• Excellent interpersonal skills with the ability to easily relate with people at various levels of the organization
• Experience with HR systems