People / HR Coordinator

People / HR Coordinator

Based: High Wycombe

Term: Full time, permanent

Salary: Negotiable + excellent benefits

General Position Summary:

This role represents the first line of HR support within the business, and will require a broad, generalist, knowledge of our systems and procedures, in order to resolve a range of diverse queries. Similarly, you will be responsible for generating regular HR reports, and maintaining HR trackers and databases, in order to ensure our People function remains compliant at all times.

In addition, you will be responsible for the coordination of some of the People function’s most front-facing provisions, such as L&D, ED&I, and Wellbeing. You will work closely with the wider People Team, receiving support and guidance in order to maintain alignment with the overarching strategic direction. However, you will exercise autonomy over the execution of your role, and will provide a valued voice in determining future development of HR provisions.

You will liaise with stakeholders across the business, as needed, to deliver a comprehensive and first-rate People provision.

The remit of this role, both geographically and in terms of organisational structure, is diverse. Primarily, you will be administering a HR provision within three Focusrite companies, FAEL (UK, 250 people), FNAL (Hong Kong, 10 people), FAPL (Australia, 5 people), however there may be occasional requirement to assist with other areas within the Group.

This role will be based at our head office in High Wycombe.

Essential Functions and Major Responsibilities:

• HR Support: Provide the first line of HR support within the business, owning the shared People Team inbox and responding to tickets, or assigning them to others, to ensure timely and consistent application of HR policies and procedures, as well as our company culture.
• Data and systems: Follow and uphold procedures for the maintenance of accurate and up-to-date People data and systems, including our HRIS and HR folders. This includes accurate and timely logging to data that impacts monthly payroll changes.
• HR Reporting: Conduct accurate and timely HR reporting, including to monitor: right to work, probation and 18-month checks, sickness absence, holiday requests, data protection, and to administrate and update a range of ancillary People systems, trackers, and portals.
• Benefits: Carry out benefits administration and facilitation, ensuring timely and accurate communication with benefits providers in order to deliver a smooth ‘user experience’ for employees. Resolving employee queries relating to benefits.
• L&D: Involved in the development and implementation of an effective L&D provision that facilitates continuous learning for employees, at all levels. Provide guidance to managers in assessing training needs within the business, source training providers and liaise with them to tailor course content to meet our needs. Own the promotion and coordination of these external trainings, as well as our other L&D provisions, such as LinkedIn Learning licenses, Development Days, mentoring, learning agreements, and apprenticeships. Track employee participation and maintain accurate training logs.
• ED&I: Assist with the delivery our ED&I programme, ensuring it is an effective driver of positive change within the organisation, and promotes a culture of equity, diversity and inclusivity.
• Wellbeing: Coordinate and implement an effective wellbeing provision, both through the direct actions of the People Team, and by providing managers with clear and consistent guidance that empowers them to make decisions that support and promote wellbeing within their teams.
• Our Focus: Coordinate the people forum (we call it Our Focus). This entails general meeting prep, including taking and assigning actions, and producing public comms.
• Culture and values: Embody and reflect our values, and champion a company culture that enables our people to thrive.
• Employee Relations: Support and enable a culture of continuous feedback and improvement, and provide guidance on routine employee relations issues, such as performance issues, wellbeing challenges, and sickness and absence concerns.
• Talent Acquisition: Collaborate with the Talent Acquisition Team to facilitate effective delivery of their talent acquisition strategy, including work experience and apprenticeship schemes.
• On/Offboarding: Coordinate the on/offboarding processes, including conducting HR inductions and exit interviews, in order that these functions serve to both enhance the employee experience and provide useful insights for the business.

Knowledge, Skills, and Abilities:

• A minimum of 3 years of experience working in a similar HR role
• Degree level education and/or equivalent CIPD qualifications
• Working knowledge of HR best practice and employment law
• Ability to handle sensitive information with integrity and discretion
• Quick learner and adaptive thinker, who can apply prescribed guidelines or procedures to resolve problems
• Strong attention to detail
• Able to work with only a moderate level of guidance
• Flexible and able to handle, and prioritise, multiple tasks running simultaneously
• Excellent written and verbal communication skills, including strong ‘active listening’ and the ability to communicate with people of all skill levels and abilities
• Ability to build strong, trusting relationships with all employees and stakeholders
• High emotional intelligence and sound professional judgement
• Strong data analytical skills, likely an intermediate level of MS Excel ability
• Good planning and organising skills

About Us

Focusrite plc is a global music and audio group that develops and markets music technology products. Used by audio professionals and amateur musicians alike, our solutions facilitate the high-quality production of recorded and live sound. Our audio technology brands stand together, seeking to enrich lives through music by removing barriers to creativity – ‘we make music easy to make’.

The Focusrite Group trades under a number of established and rapidly growing brands: Focusrite, Focusrite Pro, Novation, ADAM Audio, Sequential, Oberheim, Martin Audio, Optimal Audio, Ampify Music, Linea Research, Sonnox, OutBoard and TiMax. With a high-quality reputation and a rich heritage spanning decades, its brands are category leaders in the music-making industry.

Music technology is an enriching space to work in and we enjoy a Group-wide open-door culture which encourages innovation. This culture, combined with a passion for the inspirational solutions we create, has led to the group winning numerous accolades, including six Queen's Awards, the AIM Company of the Year Award 2021 and regular appearances in 'The Sunday Times 100 Best Small Companies to Work For’.

The Focusrite Group is dedicated to building a great place to work and as an equal opportunity employer we are committed to Diversity and Inclusion. The group mission is to cultivate an equitable culture, internally and externally, where all people feel they are welcome, safe and positively represented, because at Focusrite they truly are. Equally, we recognise the major impact that climate change is having on our world and work every day towards being industry leaders in a carbon neutral future.

Benefits include flexible/hybrid working, company pension, life insurance, private healthcare, health cash plan, enhanced Maternity and Paternity pay, employee purchase scheme, group bonus scheme, company music events, offsite company parties and free lunch in the canteen. We arrange company training sessions and encourage personal development.